/* =====================================================================
   Systenova · Sistema de Gestão de Chamados de TI
   Design system autocontido — nenhuma dependência externa (sem CDN).
   Fonte: pilha nativa do sistema operacional (Segoe UI no Windows),
   garantindo que a interface sempre renderize corretamente mesmo em
   redes corporativas restritas, sem internet ou com proxy bloqueando
   CDNs externos.
   ===================================================================== */

:root {
  /* Paleta extraída da identidade visual Systenova */
  --c-primary:        #175FA6;   /* azul Systenova (globo) */
  --c-primary-600:     #12508C;
  --c-primary-700:     #0D3F71;
  --c-primary-900:     #081C33;  /* azul profundo — sidebar */
  --c-accent:          #6FAE2E;  /* verde Systenova */
  --c-accent-600:      #5C921F;
  --c-accent-100:      #EAF4DC;

  --c-bg:              #EEF2F7;
  --c-surface:         #FFFFFF;
  --c-surface-alt:     #F6F8FB;
  --c-border:          #DDE4EC;
  --c-border-strong:   #C6D0DC;

  --c-text:            #1B2733;
  --c-text-muted:      #5B6B7C;
  --c-text-faint:      #8B98A6;

  --c-danger:          #C0362C;
  --c-danger-bg:       #FBEAE9;
  --c-warning:         #B4680A;
  --c-warning-bg:      #FDF1DE;
  --c-success:         #1E7A42;
  --c-success-bg:      #E6F4EA;
  --c-info:            #205A9C;
  --c-info-bg:         #E6EFF8;

  --radius-sm: 4px;
  --radius-md: 8px;
  --radius-lg: 12px;
  --shadow-sm: 0 1px 2px rgba(8, 28, 51, 0.06);
  --shadow-md: 0 4px 16px rgba(8, 28, 51, 0.08);
  --shadow-lg: 0 12px 32px rgba(8, 28, 51, 0.14);

  --sidebar-w: 248px;
  --topbar-h: 60px;

  --font-sans: "Segoe UI", -apple-system, BlinkMacSystemFont, "Helvetica Neue", Arial, sans-serif;
  --font-mono: "Consolas", "SFMono-Regular", Menlo, monospace;
}

/* Cliente SaaS: identidade visual e administração comercial */
.saas-admin-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:-28px -28px 0;padding:18px 28px;background:#081729;color:#fff;border-bottom:1px solid rgba(255,255,255,.08)}
.saas-admin-brand{display:flex;align-items:center;gap:13px}.saas-admin-brand img{width:auto;max-width:210px;height:46px;object-fit:contain}.saas-admin-brand div{display:grid;gap:1px}.saas-admin-brand strong{font-size:17px}.saas-admin-brand span{color:#9fb1c5;font-size:11px}
.saas-preview-link{padding:10px 16px;border-radius:9px;background:#00c767;color:#031a11;font-weight:800;text-decoration:none}.saas-preview-link:hover{background:#20dc7c;color:#031a11;text-decoration:none}
.saas-tabs{display:flex;gap:4px;flex-wrap:wrap;margin:0 -28px 24px;padding:8px 28px;background:#0d2137;border:0;border-radius:0;box-shadow:0 8px 22px rgba(8,23,41,.12)}
.saas-tabs a{position:relative;padding:10px 14px;border-radius:7px;color:#c5d1de;font-weight:700;font-size:13px;text-decoration:none}
.saas-tabs a:hover{background:rgba(255,255,255,.07);color:#fff;text-decoration:none}.saas-tabs a.active{background:rgba(0,199,103,.12);color:#7bf0a8}.saas-tabs a.active:after{content:"";position:absolute;left:14px;right:14px;bottom:2px;height:2px;border-radius:2px;background:#00c767}
.saas-dashboard-hero{display:flex;align-items:center;justify-content:space-between;gap:26px;margin-bottom:20px;padding:28px 30px;border-radius:16px;background:linear-gradient(120deg,#081729,#103557);box-shadow:0 14px 34px rgba(8,23,41,.18);color:#fff}.saas-dashboard-hero span{color:#7bf0a8;font-size:10px;font-weight:800;letter-spacing:.12em}.saas-dashboard-hero h2{margin:6px 0 5px;font-size:27px}.saas-dashboard-hero p{margin:0;color:#c3d1df}
.saas-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:20px}
.saas-metric{display:flex;flex-direction:column;gap:7px}.saas-metric span{font-size:13px;color:#637986}.saas-metric strong{font-size:25px;color:#17394d}.saas-metric small{color:#738b98}
.card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.plan-admin-grid,.feature-admin-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.checkbox-grid{display:flex;gap:18px;flex-wrap:wrap;margin:12px 0 18px}.site-media-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}
.site-image-preview{height:110px;border:1px dashed #c9d9e2;background:#f7fafc;border-radius:12px;display:flex;align-items:center;justify-content:center;margin:8px 0 12px;overflow:hidden}
.site-image-preview.hero{height:180px}.site-image-preview img{max-width:100%;max-height:100%;object-fit:contain}.site-image-preview.hero img{width:100%;height:100%;object-fit:cover}
.form-actions{display:flex;gap:8px;align-items:center;margin-top:14px}.saas-section-gap{margin-top:34px}.empty-state{text-align:center;color:#718894;padding:28px!important}
.billing-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.billing-summary>div{position:relative;overflow:hidden;display:grid;gap:6px;padding:18px 20px;border:1px solid #d9e3ec;border-radius:12px;background:#fff;box-shadow:var(--shadow-sm)}.billing-summary>div:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:#00b960}.billing-summary span{color:#64788b;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.035em}.billing-summary strong{color:#0b2944;font-size:22px}
.billing-sheet-card{padding:0;overflow:hidden}.billing-sheet-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:20px 22px 4px}.billing-result-count{padding:5px 10px;border-radius:999px;background:#e9f5df;color:#547d28;font-size:11px;font-weight:800}
.billing-filters{display:grid;grid-template-columns:minmax(220px,1.5fr) repeat(3,minmax(140px,1fr)) auto;gap:12px;align-items:end;padding:14px 22px 20px;border-bottom:1px solid #dce5ed;background:#f7fafc}.billing-filters .form-group{margin:0}.billing-filters label{font-size:11px}.billing-filter-actions{display:flex;gap:7px;padding-bottom:1px}.billing-filter-actions .btn{white-space:nowrap}
.billing-sheet{max-height:590px;overflow:auto}.billing-sheet table{min-width:1100px;border-collapse:separate;border-spacing:0}.billing-sheet thead{position:sticky;top:0;z-index:2}.billing-sheet th{background:#0d2137;color:#dce7f1;border-bottom:0;font-size:10px;letter-spacing:.04em;text-transform:uppercase;white-space:nowrap}.billing-sheet tbody tr:nth-child(even){background:#f8fafc}.billing-sheet tbody tr:hover{background:#edf5f9}.billing-sheet td{vertical-align:middle;white-space:nowrap}.billing-money{font-weight:800;color:#164b73}.billing-financial{display:inline-flex;padding:4px 8px;border-radius:999px;font-size:10px;font-weight:800}.billing-financial.is-ok{background:#e6f4ea;color:#1e7a42}.billing-financial.is-overdue{background:#fbeae9;color:#a82d25}.billing-status-active{background:#e6f4ea!important;color:#1e7a42!important}.billing-status-past_due,.billing-status-suspended{background:#fbeae9!important;color:#a82d25!important}.billing-status-trial{background:#e6eff8!important;color:#205a9c!important}.billing-history{padding:0}.billing-history summary{display:flex;justify-content:space-between;padding:18px 20px;cursor:pointer;color:#0b2944;font-weight:800}.billing-history summary span{color:#718596;font-size:11px}.billing-history[open] summary{border-bottom:1px solid #dce5ed}
.public-hero-image{border-radius:24px;overflow:hidden;box-shadow:0 24px 60px rgba(10,43,61,.2);min-height:420px;background:#fff}.public-hero-image img{width:100%;height:100%;min-height:420px;object-fit:cover;display:block}
@media(max-width:1180px){.billing-filters{grid-template-columns:repeat(2,minmax(0,1fr))}.billing-filter-actions{grid-column:1/-1}.billing-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:1100px){.saas-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){.saas-admin-head{margin:-28px -28px 0;padding:14px 20px}.saas-admin-brand img{max-width:150px;height:38px}.saas-admin-brand div{display:none}.saas-preview-link{font-size:11px;padding:8px 10px}.saas-metrics,.plan-admin-grid,.feature-admin-grid,.site-media-grid,.billing-summary{grid-template-columns:1fr}.saas-tabs{display:grid;grid-template-columns:1fr 1fr;padding-inline:20px}.saas-dashboard-hero{align-items:flex-start;flex-direction:column;padding:23px}.card-head{align-items:stretch;flex-direction:column}.billing-filters{grid-template-columns:1fr}.billing-filter-actions{grid-column:auto;flex-wrap:wrap}.public-hero-image,.public-hero-image img{min-height:260px}}

* { box-sizing: border-box; }
html, body { height: 100%; }
body {
  margin: 0;
  font-family: var(--font-sans);
  background: var(--c-bg);
  color: var(--c-text);
  font-size: 14px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}
h1, h2, h3, h4 { margin: 0; font-weight: 600; letter-spacing: -0.01em; }
p { margin: 0 0 0.75em; }
a { color: var(--c-primary); text-decoration: none; }
a:hover { text-decoration: underline; }
ul { margin: 0; padding: 0; list-style: none; }
img { max-width: 100%; }
button { font-family: inherit; }
:focus-visible { outline: 2px solid var(--c-primary); outline-offset: 2px; }

/* =====================================================================
   LAYOUT — Sidebar fixa + Topbar + Conteúdo (padrão de console GLPi)
   ===================================================================== */
.app-shell { display: flex; min-height: 100vh; }

.sidebar {
  width: var(--sidebar-w);
  flex-shrink: 0;
  background: linear-gradient(180deg, var(--c-primary-900) 0%, #0A2440 100%);
  color: #C9D6E3;
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0; left: 0; bottom: 0;
}

.sidebar-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 18px 20px;
  border-bottom: 1px solid rgba(255,255,255,0.08);
}
.sidebar-brand img { width: 34px; height: 34px; object-fit: contain; flex-shrink: 0; }
.sidebar-brand .name { font-size: 16px; font-weight: 700; color: #fff; line-height: 1.1; }
.sidebar-brand .name em { font-style: normal; color: var(--c-accent); }
.sidebar-brand .tagline { font-size: 10px; text-transform: uppercase; letter-spacing: 0.08em; color: #7C93AC; margin-top: 2px; }

.sidebar-nav { flex: 1; padding: 14px 10px; display: flex; flex-direction: column; gap: 2px; }
.sidebar-nav a {
  display: flex;
  align-items: center;
  gap: 11px;
  padding: 10px 12px;
  border-radius: var(--radius-md);
  color: #C9D6E3;
  font-size: 13.5px;
  font-weight: 500;
  border-left: 3px solid transparent;
  transition: background 0.12s ease, color 0.12s ease;
}
.sidebar-nav a:hover { background: rgba(255,255,255,0.06); color: #fff; text-decoration: none; }
.sidebar-nav a.active { background: rgba(255,255,255,0.09); color: #fff; border-left-color: var(--c-accent); }
.sidebar-nav a svg { width: 18px; height: 18px; flex-shrink: 0; opacity: 0.9; }
.sidebar-nav .nav-cta {
  margin-top: 6px;
  background: var(--c-accent);
  color: #0A2005;
  font-weight: 700;
  border-left-color: transparent;
}
.sidebar-nav .nav-cta:hover { background: var(--c-accent-600); color: #fff; }

.sidebar-user {
  padding: 16px 20px;
  border-top: 1px solid rgba(255,255,255,0.08);
  font-size: 12.5px;
}
.sidebar-user .u-name { color: #fff; font-weight: 600; font-size: 13px; }
.sidebar-user .u-role {
  display: inline-block;
  margin-top: 4px;
  padding: 2px 8px;
  background: rgba(111,174,46,0.18);
  color: #A9DB7C;
  border-radius: 20px;
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 0.03em;
  text-transform: uppercase;
}
.sidebar-user form { margin-top: 10px; }
.sidebar-user button { background: none; border: none; padding: 0; cursor: pointer; color: #8FA4BA; font-size: 12px; text-decoration: underline; }
.sidebar-user button:hover { color: #fff; }
.sidebar-user .logout-btn { display: inline-flex; align-items: center; gap: 5px; text-decoration: none; }
.sidebar-user .logout-btn:hover { text-decoration: underline; }
.sidebar-user .profile-action {
  display: flex; align-items: center; gap: 7px; width: fit-content;
  margin-top: 10px; color: #9FB2C6; font-size: 12px; text-decoration: none;
}
.sidebar-user .profile-action:hover { color: #fff; text-decoration: none; }
.sidebar-user form .profile-action { margin-top: 0; text-decoration: none; }

.main-wrap { margin-left: var(--sidebar-w); flex: 1; display: flex; flex-direction: column; min-width: 0; }

.topbar {
  height: var(--topbar-h);
  background: var(--c-surface);
  border-bottom: 1px solid var(--c-border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 28px;
  position: sticky; top: 0; z-index: 10;
}
.topbar h1 { font-size: 15px; color: var(--c-primary-700); font-weight: 700; }
.topbar .doc-ref { font-size: 11.5px; color: var(--c-text-faint); font-family: var(--font-mono); }

.main-content { padding: 28px; flex: 1; }

/* =====================================================================
   TIPOGRAFIA DE PÁGINA
   ===================================================================== */
.page-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 22px; flex-wrap: wrap; }
.page-title { font-size: 22px; color: var(--c-primary-900); font-weight: 700; }
.page-subtitle { color: var(--c-text-muted); font-size: 13px; margin-top: 3px; }
.section-title { font-size: 14.5px; font-weight: 700; color: var(--c-primary-900); margin-bottom: 14px; }

/* =====================================================================
   CARDS
   ===================================================================== */
.card {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
  padding: 22px;
}
.card + .card { margin-top: 18px; }
.card-flush { padding: 0; overflow: hidden; }

/* =====================================================================
   SITE PÚBLICO, CONTRATAÇÃO E TESTE GRATUITO
   ===================================================================== */
.public-site { min-height:100vh;background:#fff;color:#17324d; }
.public-container { width:min(1180px,calc(100% - 48px));margin-inline:auto; }
.public-nav-wrap { position:sticky;top:0;z-index:50;background:#071f36;border-bottom:1px solid rgba(255,255,255,.09);box-shadow:0 6px 18px rgba(4,18,31,.16); }
.public-nav { width:min(1180px,calc(100% - 48px));min-height:78px;margin:auto;display:flex;align-items:center;justify-content:space-between;gap:28px; }
.public-brand { display:flex;align-items:center;max-width:210px;height:58px;overflow:hidden; }
.public-brand img { display:block;max-width:100%;max-height:58px;width:auto;height:auto;object-fit:contain; }
.public-nav nav { display:flex;align-items:center;gap:30px;margin-left:auto; }
.public-nav nav a { color:#b9ccdb;font-weight:600;text-decoration:none; }
.public-nav nav a:hover { color:#fff; }
.public-nav-actions { display:flex;align-items:center;gap:10px; }
.public-nav-actions .btn-outline { background:#fff;color:#173f64;border-color:#fff; }
.public-nav-actions .btn-outline:hover { background:#f3f7fa;color:#173f64;border-color:#f3f7fa; }
.btn-lg { min-height:46px;padding:12px 22px;font-size:14px;border-radius:10px; }
.btn-light { background:#fff;color:#173f64;border-color:rgba(255,255,255,.62); }
.btn-light:hover { background:#f3f7fa;color:#173f64; }

.public-hero { position:relative;overflow:hidden;background:linear-gradient(125deg,#082745 0%,#0d416c 58%,#155e82 100%);color:#fff; }
.public-hero::before { content:"";position:absolute;inset:-45% auto auto 57%;width:620px;height:620px;border-radius:50%;background:radial-gradient(circle,rgba(93,197,232,.20),rgba(93,197,232,0) 68%); }
.public-hero::after { content:"";position:absolute;width:420px;height:420px;right:-170px;bottom:-260px;border:70px solid rgba(118,184,41,.10);border-radius:50%; }
.public-hero-grid { position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1.25fr) minmax(360px,.75fr);gap:70px;align-items:center;padding-block:86px 94px; }
.public-eyebrow { display:inline-flex;align-items:center;color:var(--c-accent);font-size:12px;font-weight:800;letter-spacing:.08em;text-transform:uppercase; }
.public-hero h1 { max-width:720px;margin:16px 0 20px;color:#fff;font-size:48px;line-height:1.08;letter-spacing:-.035em;font-weight:750; }
.public-hero-copy>p { max-width:710px;margin:0;color:#cfe0ee;font-size:18px;line-height:1.65; }
.public-hero-actions { display:flex;flex-wrap:wrap;gap:12px;margin-top:30px; }
.public-trust-row { display:flex;flex-wrap:wrap;gap:20px;margin-top:28px;color:#d9e7f1;font-size:12px;font-weight:600; }
.public-trust-row span { display:flex;align-items:center;gap:6px; }
.public-trust-row svg { color:#9dd457; }

.public-product-card { padding:24px;border:1px solid rgba(255,255,255,.16);border-radius:20px;background:rgba(255,255,255,.97);box-shadow:0 28px 70px rgba(0,15,30,.34);color:#18364f; }
.product-card-head { display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:18px; }
.product-card-head div { display:grid;gap:2px; }.product-card-head small { color:#7b8e9f; }.product-card-head strong { font-size:18px; }
.live-pill { padding:5px 9px;border-radius:999px;background:#eaf5df;color:#527e22;font-size:10px;font-weight:800;text-transform:uppercase; }
.product-metrics { display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:12px; }
.product-metrics>div { padding:16px;border-radius:12px;background:#f1f6fa;display:grid;gap:2px; }
.product-metrics span { color:#6a8194;font-size:11px; }.product-metrics strong { color:#174f7d;font-size:28px;line-height:1.1; }.product-metrics small { color:#8092a1;font-size:10px; }
.product-flow { display:grid;grid-template-columns:38px 1fr auto;align-items:center;gap:10px;padding:12px 4px;border-top:1px solid #e4ecf2; }
.product-flow>span { display:grid;place-items:center;width:36px;height:36px;border-radius:10px;background:#e9f1f8;color:#1a6099; }.product-flow>span svg { width:18px;height:18px; }
.product-flow div { display:grid; }.product-flow strong { font-size:12px; }.product-flow small { color:#7a8e9f;font-size:10px; }.product-flow b { color:#9aacba;font-size:22px;font-weight:400; }

.public-proof { border-bottom:1px solid #e5edf3;background:#fff; }
.proof-grid { display:grid;grid-template-columns:repeat(4,1fr);padding-block:30px; }
.proof-grid>div { display:grid;gap:2px;padding:0 24px;border-right:1px solid #e4ebf0; }
.proof-grid>div:first-child { padding-left:0; }.proof-grid>div:last-child { border:0; }
.proof-grid strong { color:#174f7d;font-size:18px; }.proof-grid span { color:#718596;font-size:11px; }

.public-section { padding-block:84px;scroll-margin-top:78px; }
.public-section-heading { max-width:720px;margin:0 auto 42px;text-align:center; }
.public-section-heading h2 { margin:10px 0 12px;color:#123b62;font-size:34px;line-height:1.18;letter-spacing:-.025em; }
.public-section-heading p { color:#687f92;font-size:16px;line-height:1.6; }
.public-features { background:#f7fafc; }
.feature-grid { display:grid;grid-template-columns:repeat(3,1fr);gap:18px; }
.feature-card { min-width:0;padding:26px;border:1px solid #dfe8ef;border-radius:14px;background:#fff;box-shadow:0 6px 24px rgba(18,59,98,.05); }
.feature-card:hover { border-color:#cbdce9;box-shadow:0 12px 30px rgba(18,59,98,.09);transform:translateY(-2px);transition:.18s ease; }
.feature-icon { display:grid;place-items:center;width:44px;height:44px;margin-bottom:18px;border-radius:11px;background:#eaf2f8;color:#1a6099; }
.feature-icon svg { width:22px;height:22px; }.feature-card h3 { margin-bottom:8px;color:#174f7d;font-size:18px; }.feature-card p { margin:0;color:#687f92;line-height:1.6; }

.public-how { background:#fff; }
.steps-grid { display:grid;grid-template-columns:repeat(3,1fr);gap:28px; }
.steps-grid article { position:relative;padding:28px 26px 26px;border-top:3px solid var(--c-accent);background:#f7fafc;border-radius:0 0 14px 14px; }
.steps-grid article>span { display:grid;place-items:center;width:34px;height:34px;margin-bottom:18px;border-radius:50%;background:#123f66;color:#fff;font-weight:800; }
.steps-grid h3 { color:#174f7d;font-size:18px;margin-bottom:7px; }.steps-grid p { margin:0;color:#687f92;line-height:1.55; }

.public-pricing { background:#f2f7fa; }
.plan-grid { display:grid;grid-template-columns:repeat(3,1fr);gap:20px;align-items:stretch; }
.plan-card { position:relative;display:flex;flex-direction:column;min-width:0;padding:30px;border:1px solid #dbe6ed;border-radius:16px;background:#fff;box-shadow:0 8px 30px rgba(20,61,95,.06); }
.plan-card.featured { border:2px solid var(--c-accent);box-shadow:0 16px 38px rgba(48,92,20,.13); }
.plan-badge { position:absolute;top:18px;right:18px;padding:5px 9px;border-radius:999px;background:var(--c-accent-100);color:var(--c-accent-600);font-size:10px;font-weight:800;text-transform:uppercase; }
.plan-card h3 { color:#154c79;font-size:21px;margin-bottom:8px; }.plan-description { min-height:48px;color:#6c8192;line-height:1.5; }
.plan-price { display:flex;align-items:baseline;gap:4px;margin:18px 0 12px;color:#154f81; }.plan-price small { font-size:13px;font-weight:700; }.plan-price strong { font-size:35px;line-height:1; }.plan-price span { color:#7b8e9d;font-size:12px; }
.plan-trial { display:flex;align-items:center;gap:7px;padding:10px 12px;border-radius:9px;background:#edf6e5;color:#527d25;font-size:12px;font-weight:700; }.plan-trial svg { width:15px;height:15px; }
.plan-card ul { display:grid;gap:11px;margin:22px 0 28px;flex:1; }.plan-card li { display:flex;align-items:flex-start;gap:8px;color:#506a7f; }.plan-card li svg { flex:0 0 16px;margin-top:2px;color:var(--c-accent-600); }
.plan-note { display:block;margin-top:10px;text-align:center;color:#7f909e; }
.saas-price { color:#154f81;font-size:34px;font-weight:800;margin:14px 0 20px; }.saas-price small { font-size:15px; }.saas-price span { font-size:13px;color:#74889a;font-weight:500; }

.public-cta { padding:70px 0;background:#fff;scroll-margin-top:78px; }
.public-cta-box { display:flex;align-items:center;justify-content:space-between;gap:32px;padding:44px 50px;border-radius:18px;background:linear-gradient(125deg,#0b3458,#155880);color:#fff; }
.public-cta h2 { margin:8px 0;color:#fff;font-size:30px; }.public-cta p { margin:0;color:#d1e1ed; }
.public-footer { padding-top:46px;background:#071f36;color:#b9ccdb; }
.footer-grid { display:grid;grid-template-columns:2fr repeat(3,1fr);gap:42px;padding-bottom:38px; }
.footer-brand img { max-width:220px;max-height:66px;object-fit:contain;margin-bottom:12px; }.footer-brand p { color:#8fa8bb; }
.footer-grid>div:not(.footer-brand) { display:flex;flex-direction:column;gap:9px; }.footer-grid strong { color:#fff;margin-bottom:4px; }.footer-grid a { color:#b9ccdb;text-decoration:none;font-size:13px; }.footer-grid a:hover { color:#fff; }
.footer-bottom { padding:20px 0;border-top:1px solid rgba(255,255,255,.09);text-align:center;color:#7f99ad;font-size:12px; }

/* Cadastro */
.signup-page { background:#f3f7fa; }.signup-main { padding:52px 0 72px; }
.signup-layout { display:grid;grid-template-columns:minmax(280px,.72fr) minmax(0,1.55fr);gap:34px;align-items:start; }
.signup-summary { padding:32px 8px 20px 0; }.signup-summary h1 { margin:10px 0 12px;color:#123b62;font-size:34px; }.signup-summary>p { color:#60798c;font-size:15px;line-height:1.65; }
.signup-plan-card { margin:25px 0 22px;padding:20px;border-radius:14px;background:linear-gradient(135deg,#0c355a,#175d88);color:#fff;display:grid;gap:4px;box-shadow:0 15px 35px rgba(9,48,81,.18); }
.signup-plan-card>span { color:#b9d1e2;font-size:11px;text-transform:uppercase;letter-spacing:.05em; }.signup-plan-card>strong { font-size:20px; }.signup-plan-card>div { margin-top:9px;font-size:28px;font-weight:800; }.signup-plan-card small,.signup-plan-card em { font-size:12px;font-style:normal;font-weight:500;color:#c7dbe9; }
.signup-benefits { display:grid;gap:16px; }.signup-benefits li { display:flex;gap:10px;align-items:flex-start; }.signup-benefits>li>svg { flex:0 0 20px;color:var(--c-accent-600); }.signup-benefits span { display:grid;gap:2px; }.signup-benefits strong { color:#244962;font-size:13px; }.signup-benefits small { color:#748a9a;line-height:1.4; }
.signup-form-card { padding:30px;border:1px solid #dce6ed;border-radius:16px;background:#fff;box-shadow:0 12px 36px rgba(17,57,91,.09); }
.signup-form-head { display:flex;justify-content:space-between;gap:14px;align-items:baseline;margin-bottom:24px;padding-bottom:16px;border-bottom:1px solid #e4ebf1; }.signup-form-head span { color:#174f7d;font-size:19px;font-weight:700; }.signup-form-head small { color:#8293a1; }
.signup-form-card .form-row { gap:18px; }.signup-form-card .form-group { margin-bottom:18px; }.signup-form-card input { min-height:44px;background:#fbfdfe; }
.subdomain-field { display:flex;align-items:stretch;border:1px solid var(--c-border-strong);border-radius:var(--radius-md);overflow:hidden;background:#eef3f7; }.subdomain-field:focus-within { outline:2px solid var(--c-primary);outline-offset:1px; }
.subdomain-field input { min-width:90px;border:0;border-radius:0;outline:0!important;box-shadow:none!important; }.subdomain-field span { display:flex;align-items:center;padding:0 11px;color:#718696;font-size:11px;white-space:nowrap;border-left:1px solid #d7e0e7; }
.signup-consent { margin:2px 0 18px;padding:12px 14px;border-radius:9px;background:#f0f6fa;color:#597386;font-size:11px;line-height:1.5; }
.signup-back { display:block;margin-top:16px;text-align:center;color:#59758a;font-size:12px; }.signup-login-text { color:#b9ccdb;font-size:12px; }

/* Confirmação de cadastro */
.checkout-page { background:linear-gradient(135deg,#082744,#15577c); }.checkout-main { min-height:100vh;display:grid;place-items:center;padding:40px 24px; }
.checkout-card { width:min(690px,100%);padding:42px;border-radius:20px;background:#fff;box-shadow:0 28px 80px rgba(0,18,35,.36);text-align:center; }
.checkout-success-icon { display:grid;place-items:center;width:60px;height:60px;margin:0 auto 18px;border-radius:50%;background:var(--c-accent-100);color:var(--c-accent-600); }.checkout-success-icon svg { width:32px;height:32px; }
.checkout-card h1 { margin:9px 0 12px;color:#123b62;font-size:31px; }.checkout-lead { color:#637b8d;font-size:15px;line-height:1.6; }
.checkout-summary { display:grid;grid-template-columns:repeat(3,1fr);margin:26px 0;border:1px solid #dfe8ee;border-radius:12px;overflow:hidden;text-align:left; }.checkout-summary div { display:grid;gap:5px;padding:16px;border-right:1px solid #e1e9ef; }.checkout-summary div:last-child { border:0; }.checkout-summary span { color:#7a8d9c;font-size:10px;text-transform:uppercase; }.checkout-summary strong { color:#214b68;font-size:12px; }
.checkout-notice { display:flex;gap:11px;align-items:flex-start;padding:14px;border-radius:10px;background:#edf6e5;color:#527b2b;text-align:left;font-size:12px; }.checkout-notice svg { flex:0 0 19px; }.checkout-notice span { display:grid;gap:2px; }
.checkout-actions { display:flex;justify-content:center;gap:10px;margin:24px 0 8px; }

@media(max-width:960px) {
  .public-nav nav { display:none; }
  .public-hero-grid { grid-template-columns:1fr;gap:44px;padding-block:64px; }
  .public-product-card { width:min(560px,100%); }
  .proof-grid { grid-template-columns:1fr 1fr;gap:22px; }.proof-grid>div { border:0;padding:0; }
  .feature-grid,.steps-grid,.plan-grid { grid-template-columns:1fr 1fr; }
  .plan-card:last-child { grid-column:1/-1; }
  .signup-layout { grid-template-columns:1fr; }.signup-summary { padding:0; }.signup-summary>p { max-width:680px; }.signup-benefits { grid-template-columns:repeat(3,1fr); }.signup-plan-card { max-width:440px; }
  .footer-grid { grid-template-columns:2fr 1fr 1fr; }.footer-grid>div:last-child { grid-column:2/4; }
}
@media(max-width:680px) {
  .public-container,.public-nav { width:min(100% - 32px,1180px); }
  .public-nav { min-height:68px; }.public-brand { max-width:155px;height:50px; }.public-brand img { max-height:50px; }.public-nav-actions .btn-accent,.signup-login-text { display:none; }
  .public-hero h1 { font-size:36px; }.public-hero-copy>p { font-size:16px; }.public-hero-actions { flex-direction:column; }.public-hero-actions .btn { width:100%; }
  .product-metrics,.feature-grid,.steps-grid,.plan-grid,.signup-benefits,.checkout-summary { grid-template-columns:1fr; }
  .plan-card:last-child { grid-column:auto; }.proof-grid { grid-template-columns:1fr 1fr; }
  .public-section { padding-block:62px; }.public-section-heading h2 { font-size:28px; }
  .public-cta-box { flex-direction:column;align-items:flex-start;padding:32px 26px; }.public-cta-box .btn { width:100%; }
  .footer-grid { grid-template-columns:1fr 1fr; }.footer-brand { grid-column:1/-1; }.footer-grid>div:last-child { grid-column:auto; }
  .signup-main { padding-top:32px; }.signup-form-card { padding:22px 18px; }.signup-form-head { display:grid; }.signup-form-card .form-row { grid-template-columns:1fr;gap:0; }.subdomain-field span { max-width:48%;overflow:hidden;text-overflow:ellipsis; }
  .checkout-card { padding:30px 20px; }.checkout-summary div { border-right:0;border-bottom:1px solid #e1e9ef; }.checkout-summary div:last-child { border-bottom:0; }.checkout-actions { flex-direction:column; }
}

.stat-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 24px; }
.stat-card {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius-lg);
  padding: 16px 18px;
  box-shadow: var(--shadow-sm);
}
.stat-card .label { font-size: 11px; text-transform: uppercase; letter-spacing: 0.05em; color: var(--c-text-faint); font-weight: 700; margin-bottom: 6px; }
.stat-card .value { font-size: 28px; font-weight: 700; color: var(--c-primary-700); line-height: 1; }
.stat-card .value.accent { color: var(--c-accent-600); }
.stat-card .sub { font-size: 11.5px; color: var(--c-text-faint); margin-top: 4px; }

.two-col { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.grid-main-side { display: grid; grid-template-columns: 1fr 340px; gap: 20px; align-items: start; }

/* =====================================================================
   BOTÕES
   ===================================================================== */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  padding: 9px 18px;
  border-radius: var(--radius-md);
  font-size: 13.5px;
  font-weight: 600;
  border: 1px solid transparent;
  cursor: pointer;
  transition: filter 0.12s ease, background 0.12s ease;
  text-decoration: none;
  line-height: 1.2;
}
.btn:hover { text-decoration: none; filter: brightness(0.96); }
.btn svg { width: 15px; height: 15px; }
.btn-primary { background: var(--c-primary); color: #fff; }
.btn-primary:hover { background: var(--c-primary-600); }
.btn-accent { background: var(--c-accent); color: #0A2005; }
.btn-accent:hover { background: var(--c-accent-600); color: #fff; }
.btn-outline { background: var(--c-surface); color: var(--c-primary-700); border-color: var(--c-border-strong); }
.btn-outline:hover { background: var(--c-surface-alt); }
.btn-ghost { background: transparent; color: var(--c-text-muted); }
.btn-ghost:hover { background: var(--c-surface-alt); }
.btn-block { width: 100%; }
.btn-sm { padding: 6px 12px; font-size: 12.5px; }
.btn:disabled { opacity: .62; cursor: wait; filter: none; }

/* =====================================================================
   FORMULÁRIOS
   ===================================================================== */
.form-group { margin-bottom: 16px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
label, .form-label { display: block; font-size: 12.5px; font-weight: 600; color: var(--c-text); margin-bottom: 6px; }
.form-hint { font-size: 11.5px; color: var(--c-text-faint); margin-top: 4px; }

input[type=text], input[type=email], input[type=password], input[type=search], input[type=tel], input[type=number], input[type=date],
textarea, select {
  width: 100%;
  padding: 9px 12px;
  border: 1px solid var(--c-border-strong);
  border-radius: var(--radius-md);
  font-size: 13.5px;
  font-family: inherit;
  color: var(--c-text);
  background: var(--c-surface);
  transition: border-color 0.12s ease, box-shadow 0.12s ease;
}
input:focus, textarea:focus, select:focus {
  outline: none;
  border-color: var(--c-primary);
  box-shadow: 0 0 0 3px rgba(23, 95, 166, 0.14);
}
textarea { resize: vertical; min-height: 90px; }
select { cursor: pointer; }
input[type=file] {
  width: 100%;
  padding: 8px;
  border: 1px dashed var(--c-border-strong);
  border-radius: var(--radius-md);
  background: var(--c-surface-alt);
  font-size: 12.5px;
}

fieldset { border: none; padding: 0; margin: 0 0 20px; }
fieldset legend { font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.04em; color: var(--c-text-faint); margin-bottom: 12px; padding: 0; }

.checkbox-row { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--c-text-muted); font-weight: 500; }
.checkbox-row input { width: auto; }

/* Segmented control (Impacto/Urgência) */
.seg-control { display: flex; border: 1px solid var(--c-border-strong); border-radius: var(--radius-md); overflow: hidden; }
.seg-control input { display: none; }
.seg-control label {
  flex: 1; text-align: center; padding: 8px 4px; margin: 0; font-size: 12.5px; font-weight: 600;
  color: var(--c-text-muted); cursor: pointer; border-right: 1px solid var(--c-border-strong);
  transition: background 0.12s ease, color 0.12s ease;
}
.seg-control label:last-child { border-right: none; }
.seg-control input:checked + label { background: var(--c-primary); color: #fff; }

/* =====================================================================
   TABELA DE CHAMADOS
   ===================================================================== */
/* Ícones — tamanho controlado sempre (nunca dependem de herdar 24px cru) */
.icon, svg.icon { width: 16px; height: 16px; flex-shrink: 0; vertical-align: -3px; }
.icon-xs { width: 12px; height: 12px; }
.icon-sm { width: 14px; height: 14px; }
.icon-lg { width: 22px; height: 22px; }

.table-wrap { overflow-x: auto; }

table.tickets tbody tr { cursor: pointer; transition: background 0.1s ease; }
table.data tbody tr.is-clickable { cursor: pointer; }
table.tickets, table.data { width: 100%; border-collapse: collapse; font-size: 13px; }
table.tickets thead th, table.data thead th {
  text-align: left; padding: 12px 16px; background: var(--c-surface-alt);
  color: var(--c-text-faint); font-size: 11px; text-transform: uppercase; letter-spacing: 0.04em;
  border-bottom: 1px solid var(--c-border); font-weight: 700;
}
table.tickets tbody td, table.data tbody td { padding: 13px 16px; border-bottom: 1px solid var(--c-border); vertical-align: middle; }
table.tickets tbody tr:hover, table.data tbody tr.is-clickable:hover { background: var(--c-surface-alt); }
table.tickets tbody tr:last-child td, table.data tbody tr:last-child td { border-bottom: none; }
.t-protocol { font-family: var(--font-mono); font-weight: 700; color: var(--c-primary-700); font-size: 12.5px; }
.t-title { font-weight: 500; color: var(--c-text); }
.t-muted { color: var(--c-text-muted); }
.t-date { color: var(--c-text-faint); font-size: 12.5px; white-space: nowrap; }
.priority-strip { border-left: 4px solid transparent; }
.ticket-page-actions { display: flex; align-items: center; justify-content: flex-end; gap: 10px; flex-wrap: wrap; }
.ticket-page-actions form { margin: 0; }
.ticket-filter-card { margin-bottom: 18px; padding: 18px; }
.ticket-filter-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 12px;
  align-items: end;
}
.ticket-filter-grid .form-group { margin: 0; min-width: 0; }
.ticket-filter-grid input,
.ticket-filter-grid select {
  width: 100%;
  min-width: 0;
  height: 40px;
  min-height: 40px;
  padding: 9px 12px;
  border: 1px solid var(--c-border-strong);
  border-radius: var(--radius-md);
  color: var(--c-text);
  background: var(--c-surface);
  font-family: inherit;
  font-size: 13.5px;
  line-height: 1.2;
  box-sizing: border-box;
}
.ticket-filter-actions {
  display: flex;
  gap: 8px;
  align-items: center;
  justify-content: flex-end;
  min-height: 40px;
}
.ticket-intake-pill { margin-left: 8px; vertical-align: middle; }

.empty-state { text-align: center; padding: 60px 20px; color: var(--c-text-faint); }
.empty-state > svg { width: 40px; height: 40px; margin-bottom: 10px; opacity: 0.5; }

/* =====================================================================
   BADGES / PILLS
   ===================================================================== */
.pill { display: inline-flex; align-items: center; gap: 5px; padding: 3px 10px; border-radius: 20px; font-size: 11.5px; font-weight: 700; letter-spacing: 0.01em; white-space: nowrap; }
.pill::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }

.pill-P1 { background: var(--c-danger-bg); color: var(--c-danger); }
.pill-P2 { background: var(--c-warning-bg); color: var(--c-warning); }
.pill-P3 { background: #FDF8DE; color: #92790A; }
.pill-P4 { background: var(--c-success-bg); color: var(--c-success); }

.pill-OPEN { background: var(--c-info-bg); color: var(--c-info); }
.pill-IN_PROGRESS { background: #EDE9FE; color: #5B3FBA; }
.pill-PENDING_USER, .pill-PENDING_THIRD_PARTY { background: var(--c-warning-bg); color: var(--c-warning); }
.pill-RESOLVED { background: var(--c-success-bg); color: var(--c-success); }
.pill-CLOSED { background: #EDF0F3; color: #5B6B7C; }
.pill-CANCELLED { background: var(--c-danger-bg); color: var(--c-danger); }
.pill-intake { background: #FFF1D6; color: #985C00; }

/* =====================================================================
   ALERTS
   ===================================================================== */
.alert { padding: 12px 16px; border-radius: var(--radius-md); font-size: 13px; margin-bottom: 18px; border: 1px solid transparent; display: flex; gap: 10px; align-items: flex-start; }
.alert-success { background: var(--c-success-bg); color: var(--c-success); border-color: #C7E6D2; }
.alert-error { background: var(--c-danger-bg); color: var(--c-danger); border-color: #F2CFCC; }
.alert-info { background: var(--c-info-bg); color: var(--c-info); border-color: #CBDEF2; }

/* =====================================================================
   LOGIN
   ===================================================================== */
.login-shell {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  background:
    radial-gradient(circle at 15% 15%, rgba(111,174,46,0.18), transparent 40%),
    radial-gradient(circle at 85% 85%, rgba(23,95,166,0.35), transparent 45%),
    linear-gradient(160deg, var(--c-primary-900) 0%, #0A2440 55%, var(--c-primary-700) 100%);
  padding: 20px;
}
.login-box { width: 100%; max-width: 380px; }
.login-brand { display: flex; flex-direction: column; align-items: center; margin-bottom: 26px; }
.login-brand img { width: 64px; height: 64px; object-fit: contain; margin-bottom: 10px; }
.login-brand .name { color: #fff; font-size: 20px; font-weight: 700; }
.login-brand .name em { font-style: normal; color: var(--c-accent); }
.login-brand .tag { color: #A9BBCC; font-size: 12.5px; margin-top: 2px; }
.login-card { background: var(--c-surface); border-radius: var(--radius-lg); box-shadow: var(--shadow-lg); padding: 30px; }
.login-card h2 { font-size: 18px; color: var(--c-primary-900); margin-bottom: 4px; }
.login-card .desc { color: var(--c-text-muted); font-size: 12.5px; margin-bottom: 20px; }
.login-demo { margin-top: 20px; padding-top: 16px; border-top: 1px solid var(--c-border); font-size: 11px; color: var(--c-text-faint); line-height: 1.7; }
.login-demo strong { color: var(--c-text-muted); }
.recovery-card { text-align: left; }
.recovery-card .auth-icon {
  width: 44px; height: 44px; display: flex; align-items: center; justify-content: center;
  margin-bottom: 16px; border-radius: 12px; color: var(--c-primary);
  background: var(--c-info-bg);
}
.recovery-card .auth-icon svg { width: 22px; height: 22px; }
.auth-back-link {
  display: block; margin-top: 18px; padding-top: 16px; text-align: center;
  border-top: 1px solid var(--c-border); font-size: 12.5px; font-weight: 600;
}

/* =====================================================================
   DETALHE DO CHAMADO
   ===================================================================== */
.ticket-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 22px; flex-wrap: wrap; }
.ticket-proto { font-family: var(--font-mono); font-size: 11.5px; color: var(--c-text-faint); margin-bottom: 4px; }
.ticket-badges { display: flex; gap: 8px; flex-wrap: wrap; }
.pill-lg { padding: 6px 14px; font-size: 12.5px; border-radius: var(--radius-md); }

.detail-list dt { font-size: 11px; text-transform: uppercase; letter-spacing: 0.03em; color: var(--c-text-faint); font-weight: 700; margin-bottom: 2px; }
.detail-list dd { margin: 0 0 14px; font-size: 13px; color: var(--c-text); font-weight: 500; }
.detail-list div:last-child dd { margin-bottom: 0; }

.attach-list li { padding: 7px 0; font-size: 13px; color: var(--c-text-muted); display: flex; align-items: center; gap: 8px; }
.attach-list svg { width: 15px; height: 15px; color: var(--c-text-faint); flex-shrink: 0; }

.comment { display: flex; gap: 12px; padding: 14px 0; border-bottom: 1px solid var(--c-border); }
.comment:last-child { border-bottom: none; }
.comment.internal { background: var(--c-warning-bg); border: 1px solid #F0DBB0; border-radius: var(--radius-md); padding: 12px 14px; margin-bottom: 4px; }
.avatar {
  width: 32px; height: 32px; border-radius: 50%; background: var(--c-primary);
  color: #fff; display: flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 12.5px; flex-shrink: 0;
}
.comment-meta { display: flex; align-items: center; gap: 8px; font-size: 12.5px; margin-bottom: 3px; }
.comment-author { font-weight: 700; color: var(--c-text); }
.comment-time { color: var(--c-text-faint); }
.tag-internal { background: #F0DBB0; color: #7A4F04; font-size: 9.5px; font-weight: 800; text-transform: uppercase; letter-spacing: 0.04em; padding: 2px 7px; border-radius: 10px; }
.comment-body { font-size: 13px; color: var(--c-text); white-space: pre-line; }

/* KB suggestion panel */
.kb-panel { background: var(--c-info-bg); border: 1px solid #CBDEF2; border-radius: var(--radius-md); padding: 14px 16px; margin-bottom: 18px; }
.kb-panel .kb-title { font-size: 12.5px; font-weight: 700; color: var(--c-info); margin-bottom: 8px; display: flex; align-items: center; gap: 6px; }
.kb-panel ul { display: flex; flex-direction: column; gap: 6px; }
.kb-panel li { font-size: 12.5px; color: var(--c-info); padding-left: 4px; }
.kb-panel a { color: var(--c-info); font-weight: 600; }

/* Star rating */
.star-input { display: flex; gap: 4px; font-size: 26px; }
.star-input input { display: none; }
.star-input label { color: var(--c-border-strong); cursor: pointer; transition: color 0.1s ease; line-height: 1; }
.star-input input:checked ~ label,
.star-input label:hover,
.star-input label:hover ~ label { color: #E3A008; }
.star-input { flex-direction: row-reverse; justify-content: flex-end; }

.pill-role { background: #EDF0F3; color: var(--c-primary-700); }
.pill-active { background: var(--c-success-bg); color: var(--c-success); }
.pill-blocked { background: var(--c-danger-bg); color: var(--c-danger); }
.text-faint-sm { font-size: 12px; color: var(--c-text-faint); }
.action-links { display: flex; gap: 14px; align-items: center; }
.action-links button { background: none; border: none; padding: 0; font: inherit; cursor: pointer; display: inline-flex; align-items: center; gap: 4px; }
.action-links .link-edit { color: var(--c-primary); }
.action-links .link-block { color: var(--c-danger); }
.action-links .link-unblock { color: var(--c-success); }

/* =====================================================================
   COMPOSER — área de descrição com suporte a colar/arrastar imagens
   ===================================================================== */
.composer { position: relative; }
.composer textarea { position: relative; z-index: 1; }
.composer.is-dragover::after {
  content: 'Solte a imagem aqui';
  position: absolute; inset: 0; z-index: 2;
  display: flex; align-items: center; justify-content: center;
  background: rgba(23, 95, 166, 0.06);
  border: 2px dashed var(--c-primary);
  border-radius: var(--radius-md);
  color: var(--c-primary-700); font-weight: 700; font-size: 13px;
  pointer-events: none;
}

.attach-zone {
  display: flex; align-items: center; gap: 10px; flex-wrap: wrap;
  border: 1px dashed var(--c-border-strong);
  border-radius: var(--radius-md);
  background: var(--c-surface-alt);
  padding: 12px 14px;
  transition: border-color 0.12s ease, background 0.12s ease;
}
.attach-zone.is-dragover { border-color: var(--c-primary); background: #EAF2FB; }
.attach-zone-hint { font-size: 12px; color: var(--c-text-faint); }

.attach-previews { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 12px; }
.attach-thumb {
  position: relative; width: 76px;
  border: 1px solid var(--c-border); border-radius: var(--radius-md);
  background: var(--c-surface); padding: 4px; text-align: center;
}
.attach-thumb img { width: 100%; height: 56px; object-fit: cover; border-radius: 4px; display: block; }
.attach-thumb-file {
  width: 100%; height: 56px; border-radius: 4px; background: var(--c-surface-alt);
  display: flex; align-items: center; justify-content: center; color: var(--c-text-faint);
}
.attach-thumb-file svg { width: 22px; height: 22px; }
.attach-thumb-name { display: block; font-size: 10px; color: var(--c-text-muted); margin-top: 4px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.attach-thumb-remove {
  position: absolute; top: -6px; right: -6px; width: 18px; height: 18px; border-radius: 50%;
  background: var(--c-danger); color: #fff; border: 2px solid var(--c-surface);
  font-size: 12px; line-height: 1; cursor: pointer; display: flex; align-items: center; justify-content: center;
  padding: 0;
}

/* =====================================================================
   CONFIGURAÇÕES — abas, campos de cor, blocos de categoria/subcategoria
   ===================================================================== */
.settings-tabs { display: flex; flex-wrap: wrap; gap: 4px; border-bottom: 1px solid var(--c-border); margin-bottom: 22px; }
.settings-tabs a {
  display: flex; align-items: center; gap: 6px;
  padding: 10px 16px; font-size: 13.5px; font-weight: 600; color: var(--c-text-muted);
  border-bottom: 2px solid transparent; margin-bottom: -1px;
}
.settings-tabs a:hover { color: var(--c-primary); text-decoration: none; }
.settings-tabs a.active { color: var(--c-primary); border-bottom-color: var(--c-primary); }
.settings-tabs a svg { flex: 0 0 auto; }

.logo-preview {
  display: flex; align-items: center; justify-content: center;
  background: var(--c-surface-alt); border: 1px solid var(--c-border); border-radius: var(--radius-md);
  padding: 20px; margin-bottom: 16px; height: 100px;
}
.logo-preview img { max-height: 60px; max-width: 160px; object-fit: contain; }

.color-field { display: flex; align-items: center; gap: 10px; }
.color-field input[type=color] { width: 44px; height: 38px; padding: 2px; border: 1px solid var(--c-border-strong); border-radius: var(--radius-sm); cursor: pointer; background: var(--c-surface); }
.color-field input[type=text] { font-family: var(--font-mono); text-transform: uppercase; }

.input-sm { width: 80px; padding: 6px 8px; font-size: 13px; }
.input-inline { border: 1px solid transparent; background: transparent; padding: 5px 8px; font-size: 13.5px; border-radius: var(--radius-sm); }
.input-inline:hover, .input-inline:focus { border-color: var(--c-border-strong); background: var(--c-surface); }
.input-inline-select { border: 1px solid transparent; background: transparent; padding: 5px 8px; font-size: 12.5px; color: var(--c-text-muted); border-radius: var(--radius-sm); }
.input-inline-select:hover, .input-inline-select:focus { border-color: var(--c-border-strong); background: var(--c-surface); }

.category-block { padding: 16px 0; border-bottom: 1px solid var(--c-border); }
.category-block:last-of-type { border-bottom: none; padding-bottom: 4px; }
.category-block-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.category-block-head .inline-row-form { display: flex; align-items: center; gap: 8px; flex: 1; min-width: 260px; }
.category-block-head .inline-row-form input:first-child { flex: 0 0 220px; }
.category-block-head .inline-row-form input:nth-child(2) { flex: 1; color: var(--c-text-faint); }

.subcategory-list { margin: 10px 0 10px 4px; padding-left: 16px; border-left: 2px solid var(--c-border); }
.subcategory-list li { display: flex; align-items: center; gap: 10px; padding: 6px 0; flex-wrap: wrap; }
.subcategory-list li svg { color: var(--c-text-faint); }
.subcategory-list .inline-row-form { display: flex; align-items: center; gap: 6px; flex: 1; min-width: 280px; }
.subcategory-list .inline-row-form input { flex: 1; }

.add-subcategory-form { display: flex; gap: 8px; margin: 8px 0 0 20px; }
.add-subcategory-form input { flex: 1; padding: 6px 10px; font-size: 12.5px; }
.add-subcategory-form select { padding: 6px 10px; font-size: 12.5px; max-width: 200px; }
.add-category-form {
  display: grid; grid-template-columns: minmax(220px, 0.8fr) minmax(260px, 1.2fr) auto;
  gap: 10px; margin-top: 18px; padding-top: 18px; border-top: 1px solid var(--c-border);
}

/* Departamentos */
.section-heading { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; margin-bottom: 16px; }
.section-heading .section-title { margin-bottom: 0; }
.departments-card { padding-bottom: 18px; }
.departments-table { table-layout: fixed; }
.departments-table th:nth-child(1) { width: 58%; }
.departments-table th:nth-child(2) { width: 16%; }
.departments-table th:nth-child(3) { width: 26%; }
.department-name-input {
  max-width: 560px; background: var(--c-surface); font-weight: 500;
}
.department-name-input[readonly] { border-color: transparent; background: transparent; padding-left: 0; }
.department-add-form {
  display: grid; grid-template-columns: 1fr auto; gap: 10px;
  padding-top: 16px; margin-top: 4px; border-top: 1px solid var(--c-border);
}

/* Busca, filtros e ordenação de usuários e empresas */
.user-filter-card, .company-filter-card { margin-bottom: 18px; padding: 18px; }
.user-filter-grid, .company-filter-grid {
  display: grid; grid-template-columns: minmax(210px, 1.4fr) repeat(5, minmax(130px, 1fr)) auto;
  gap: 12px; align-items: end;
}
.user-filter-grid .form-group, .company-filter-grid .form-group { margin-bottom: 0; }
.user-filter-actions, .company-filter-actions { display: flex; gap: 8px; }
.sort-link {
  display: inline-flex; align-items: center; color: inherit; white-space: nowrap;
  text-decoration: none;
}
.sort-link:hover { color: var(--c-primary); text-decoration: none; }

/* Ações compactas na lista de usuários */
.user-actions-heading {
  width: 132px;
  min-width: 132px;
  text-align: center !important;
}
.user-actions-heading .sort-link { justify-content: center; }
.user-actions-cell {
  width: 132px;
  min-width: 132px;
  padding-left: 10px !important;
  padding-right: 10px !important;
}
.user-actions {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  white-space: nowrap;
}
.user-action-form { display: inline-flex; margin: 0; }
.user-action-button {
  width: 32px;
  height: 32px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  border: 1px solid transparent;
  border-radius: 8px;
  background: var(--c-surface-alt);
  cursor: pointer;
  transition: background .14s ease, border-color .14s ease, color .14s ease, transform .14s ease;
}
.user-action-button svg { width: 15px; height: 15px; }
.user-action-button:hover {
  text-decoration: none;
  transform: translateY(-1px);
}
.user-action-button:focus-visible {
  outline: 2px solid var(--c-primary);
  outline-offset: 2px;
}
.user-action-button.action-edit {
  color: var(--c-primary);
  border-color: #CBDEF2;
  background: var(--c-info-bg);
}
.user-action-button.action-edit:hover { background: #DDECF8; }
.user-action-button.action-password {
  color: #8A5A00;
  border-color: #F0D79A;
  background: #FFF8E8;
}
.user-action-button.action-password:hover { background: #FCEFCB; }
.user-action-button.action-block {
  color: var(--c-danger);
  border-color: #F2CFCC;
  background: var(--c-danger-bg);
}
.user-action-button.action-block:hover { background: #F7D9D6; }
.user-action-button.action-unblock {
  color: var(--c-success);
  border-color: #C7E6D2;
  background: var(--c-success-bg);
}
.user-action-button.action-unblock:hover { background: #D4EDDC; }

/* Perfis e matriz de permissões */
.permission-toolbar {
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  margin: 22px 0 14px;
}
.permission-toolbar .section-title { margin-bottom: 2px; }
.permission-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; margin-bottom: 18px; }
.permission-group { margin-bottom: 0; padding: 0; overflow: hidden; }
.permission-group-head {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 14px 16px; background: var(--c-surface-alt); border-bottom: 1px solid var(--c-border);
}
.permission-group-head .section-title { margin: 0; }
.permission-item {
  display: flex; align-items: flex-start; gap: 10px; padding: 12px 16px; margin: 0;
  border-bottom: 1px solid var(--c-border); cursor: pointer;
}
.permission-item:last-child { border-bottom: 0; }
.permission-item:hover { background: var(--c-surface-alt); }
.permission-item input { width: auto; margin-top: 2px; }
.permission-item span { display: flex; flex-direction: column; gap: 2px; }
.permission-item strong { font-size: 13px; font-weight: 600; color: var(--c-text); }
.permission-item small { font: 10.5px var(--font-mono); color: var(--c-text-faint); }

/* =====================================================================
   DASHBOARD EXECUTIVO
   ===================================================================== */
.executive-dashboard { max-width: 1680px; margin: 0 auto; }
.executive-header {
  display: flex; align-items: center; justify-content: space-between; gap: 24px;
  margin-bottom: 14px;
}
.executive-commitment {
  min-width: 360px; max-width: 520px; min-height: 58px;
  display: flex; align-items: center; gap: 10px;
  padding: 10px 14px; background: var(--c-surface);
  border: 1px solid var(--c-border); border-radius: var(--radius-md);
  box-shadow: var(--shadow-sm); color: var(--c-text-muted);
  font-size: 11.5px; font-weight: 600;
}
.executive-commitment .quote-mark {
  align-self: flex-start; color: #4A80D8; font: 700 34px/1 Georgia, serif;
}
.executive-commitment .commitment-icon {
  width: 38px; height: 38px; flex: 0 0 38px; color: var(--c-primary-700);
}
.executive-filter {
  display: flex; align-items: flex-end; justify-content: space-between; gap: 18px;
  margin-bottom: 14px; padding: 12px 14px;
  background: var(--c-surface); border: 1px solid var(--c-border);
  border-radius: var(--radius-md); box-shadow: var(--shadow-sm);
}
.filter-period { display: flex; align-items: flex-end; gap: 9px; flex-wrap: wrap; }
.executive-filter .form-group { margin: 0; min-width: 140px; }
.executive-filter .filter-company { min-width: 230px; }
.executive-filter input[type=date], .executive-filter select { padding: 7px 10px; font-size: 12.5px; }
.executive-filter label { font-size: 10.5px; margin-bottom: 4px; color: var(--c-text-muted); }
.filter-caption { text-align: right; color: var(--c-primary-700); font-size: 11.5px; font-weight: 700; white-space: nowrap; }
.filter-caption span { display: block; margin-top: 2px; color: var(--c-text-faint); font-weight: 500; }

.executive-kpis {
  display: grid; grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 10px; margin-bottom: 12px;
}
.executive-kpi {
  min-height: 100px; display: flex; align-items: center; gap: 11px;
  padding: 14px 12px; background: var(--c-surface);
  border: 1px solid var(--c-border); border-radius: var(--radius-md);
  box-shadow: var(--shadow-sm); overflow: hidden;
}
.kpi-icon, .highlight-icon {
  display: flex; align-items: center; justify-content: center; flex-shrink: 0;
  border-radius: 13px; color: #fff;
}
.kpi-icon { width: 48px; height: 48px; }
.kpi-svg { width: 27px; height: 27px; }
.tone-blue { background: linear-gradient(145deg,#1687DD,#0861B1); }
.tone-green { background: linear-gradient(145deg,#39B657,#218A3C); }
.tone-amber { background: linear-gradient(145deg,#FFB10A,#E18A00); }
.tone-red { background: linear-gradient(145deg,#E8483F,#C92D29); }
.tone-purple { background: linear-gradient(145deg,#8B4BD1,#6030A8); }
.tone-cyan { background: linear-gradient(145deg,#1A99D5,#0874B1); }
.kpi-content { min-width: 0; }
.kpi-label {
  overflow: hidden; color: var(--c-primary-900); font-size: 9px; font-weight: 800;
  letter-spacing: .02em; line-height: 1.2; text-transform: uppercase; white-space: nowrap; text-overflow: ellipsis;
}
.kpi-value { margin: 4px 0 3px; color: var(--c-primary-900); font-size: 22px; line-height: 1; font-weight: 800; white-space: nowrap; }
.kpi-trend { display: flex; flex-direction: column; font-size: 9.5px; line-height: 1.25; font-weight: 700; }
.kpi-trend small { color: var(--c-text-faint); font-size: 9px; font-weight: 500; white-space: nowrap; }
.kpi-trend.is-good span { color: var(--c-success); }
.kpi-trend.is-bad span { color: var(--c-danger); }
.kpi-trend.is-neutral span { color: var(--c-text-faint); }

.executive-grid { display: grid; gap: 12px; margin-bottom: 12px; }
.executive-grid-top { grid-template-columns: .9fr 1fr 1.35fr; }
.executive-grid-middle { grid-template-columns: 1fr 1.15fr 1.05fr; }
.executive-grid-bottom { grid-template-columns: 1.75fr 1fr; }
.executive-card {
  min-width: 0; padding: 14px; background: var(--c-surface);
  border: 1px solid var(--c-border); border-radius: var(--radius-md);
  box-shadow: var(--shadow-sm);
}
.executive-card h2 {
  margin: 0 0 12px; color: var(--c-primary-900); font-size: 11px;
  font-weight: 800; letter-spacing: .01em; text-transform: uppercase;
}
.card-title-row { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.dashboard-empty {
  min-height: 110px; display: flex; align-items: center; justify-content: center;
  color: var(--c-text-faint); font-size: 12px; text-align: center;
}
.donut-layout { min-height: 190px; display: flex; align-items: center; justify-content: center; gap: 24px; }
.donut-chart {
  width: 148px; height: 148px; flex: 0 0 148px; position: relative;
  display: grid; place-items: center; border-radius: 50%;
  background: var(--donut);
}
.donut-hole {
  width: 82px; height: 82px; display: flex; flex-direction: column;
  align-items: center; justify-content: center; border-radius: 50%;
  background: var(--c-surface); box-shadow: 0 0 0 1px rgba(0,0,0,.02);
}
.donut-hole strong { color: var(--c-primary-900); font-size: 21px; line-height: 1; }
.donut-hole span { margin-top: 4px; color: var(--c-text-faint); font-size: 9px; font-weight: 700; text-transform: uppercase; }
.chart-legend { display: flex; flex-direction: column; gap: 10px; min-width: 130px; }
.legend-row { display: flex; align-items: flex-start; gap: 8px; }
.legend-dot { width: 8px; height: 8px; margin-top: 4px; flex: 0 0 8px; border-radius: 50%; }
.legend-row > span:last-child { display: flex; flex-direction: column; }
.legend-row strong { color: var(--c-text); font-size: 10.5px; font-weight: 700; line-height: 1.25; }
.legend-row small { margin-top: 2px; color: var(--c-text-muted); font-size: 10px; }

.horizontal-bars { min-height: 190px; display: flex; flex-direction: column; justify-content: center; gap: 12px; }
.bar-row { display: grid; grid-template-columns: minmax(80px, 120px) minmax(80px, 1fr) 76px; align-items: center; gap: 8px; }
.bar-label { overflow: hidden; color: var(--c-text-muted); font-size: 10px; white-space: nowrap; text-overflow: ellipsis; text-align: right; }
.bar-track { height: 13px; overflow: hidden; background: #E9EEF5; border-radius: 2px; }
.bar-fill { display: block; height: 100%; min-width: 2px; background: linear-gradient(90deg,var(--c-primary),#276BC4); border-radius: 2px; }
.bar-value { color: var(--c-primary-900); font-size: 10px; font-weight: 700; white-space: nowrap; }
.bar-value small { color: var(--c-text-muted); font-weight: 500; }
.compact-bars { min-height: 175px; gap: 9px; }
.compact-bars .bar-row { grid-template-columns: minmax(90px, 120px) minmax(70px, 1fr) 68px; }
.compact-bars .bar-track { height: 11px; }

.line-legend { display: flex; align-items: center; gap: 5px; color: var(--c-text-faint); font-size: 9px; white-space: nowrap; }
.line-legend span { width: 18px; height: 0; border-top: 2px solid var(--c-primary); }
.line-legend span.previous { margin-left: 7px; border-top-style: dashed; border-top-color: #9AA8B8; }
.line-chart { min-height: 190px; display: flex; padding: 12px 0 16px; }
.y-axis { width: 26px; height: 154px; display: flex; flex-direction: column; justify-content: space-between; color: var(--c-text-faint); font-size: 8.5px; text-align: right; padding-right: 5px; }
.line-chart-main { position: relative; min-width: 0; flex: 1; }
.line-chart svg { display: block; width: 100%; height: 154px; overflow: visible; }
.chart-gridline { stroke: #E5EAF0; stroke-width: 1; vector-effect: non-scaling-stroke; }
.chart-line { fill: none; stroke-linejoin: round; stroke-linecap: round; vector-effect: non-scaling-stroke; }
.chart-line-current { stroke: #1259B5; stroke-width: 2.2; }
.chart-line-previous { stroke: #9AA8B8; stroke-width: 1.4; stroke-dasharray: 5 5; }
.x-axis { position: relative; height: 18px; color: var(--c-text-faint); font-size: 8.5px; }
.x-axis span { position: absolute; top: 5px; transform: translateX(-50%); white-space: nowrap; }

.sla-donut { width: 130px; height: 130px; flex-basis: 130px; }
.sla-donut .donut-hole { width: 78px; height: 78px; }
.sla-donut .donut-hole strong { color: var(--c-success); font-size: 20px; }
.priority-donut { width: 128px; height: 128px; flex-basis: 128px; }
.priority-donut .donut-hole { width: 72px; height: 72px; }
.sla-layout, .priority-layout { min-height: 175px; }
.card-link {
  display: block; margin-top: 8px; color: var(--c-primary); font-size: 10px;
  font-weight: 600; text-align: center;
}

.latest-card { padding: 0; overflow: hidden; }
.latest-card h2 { padding: 14px 14px 0; }
.dashboard-table { width: 100%; border-collapse: collapse; font-size: 9.5px; }
.dashboard-table th {
  padding: 7px 8px; background: var(--c-surface-alt); color: var(--c-primary-900);
  font-size: 8px; text-align: left; text-transform: uppercase; white-space: nowrap;
}
.dashboard-table td { max-width: 180px; padding: 6px 8px; border-bottom: 1px solid var(--c-border); white-space: nowrap; }
.dashboard-table tr.is-clickable { cursor: pointer; }
.dashboard-table tr.is-clickable:hover { background: var(--c-surface-alt); }
.dashboard-table .latest-title { overflow: hidden; font-weight: 600; text-overflow: ellipsis; }
.dashboard-table .t-protocol, .dashboard-table .t-date { font-size: 9px; }
.mini-pill { display: inline-flex; padding: 2px 6px; border-radius: 3px; font-size: 8.5px; font-weight: 700; }
.priority-P1, .status-OPEN { background: var(--c-danger-bg); color: var(--c-danger); }
.priority-P2, .status-PENDING_USER, .status-PENDING_THIRD_PARTY { background: var(--c-warning-bg); color: var(--c-warning); }
.priority-P3, .status-IN_PROGRESS { background: var(--c-info-bg); color: var(--c-info); }
.priority-P4, .status-RESOLVED, .status-CLOSED { background: var(--c-success-bg); color: var(--c-success); }
.status-CANCELLED { background: #EDF0F3; color: var(--c-text-muted); }
.sla-text { font-size: 9px; font-weight: 700; white-space: nowrap; }
.sla-complied { color: var(--c-success); }
.sla-attention { color: var(--c-warning); }
.sla-breached { color: var(--c-danger); }
.sla-ignored { color: var(--c-text-faint); }
.latest-card .card-link { padding-bottom: 10px; }

.highlights-card { display: flex; flex-direction: column; }
.highlight-row {
  display: flex; align-items: center; gap: 9px; padding: 9px;
  border: 1px solid var(--c-border); border-radius: 5px;
  color: var(--c-text-muted); font-size: 10px; line-height: 1.35;
}
.highlight-row + .highlight-row { margin-top: 7px; }
.highlight-icon { width: 24px; height: 24px; border-radius: 50%; }

/* =====================================================================
   RESPONSIVO
   ===================================================================== */
@media (max-width: 1200px) {
  .executive-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .executive-grid-top, .executive-grid-middle { grid-template-columns: 1fr 1fr; }
  .evolution-card, .priority-card { grid-column: 1 / -1; }
  .executive-grid-bottom { grid-template-columns: 1fr; }
}

@media (max-width: 960px) {
  .ticket-filter-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ticket-filter-actions { grid-column: 1 / -1; }
  .sidebar { transform: translateX(-100%); transition: transform 0.2s ease; }
  .main-wrap { margin-left: 0; }
  .stat-grid { grid-template-columns: repeat(2, 1fr); }
  .grid-main-side { grid-template-columns: 1fr; }
  .two-col { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
  .permission-grid { grid-template-columns: 1fr; }
  .permission-toolbar { align-items: flex-start; flex-direction: column; }
  .user-filter-grid, .company-filter-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .filter-search, .user-filter-actions, .company-filter-actions { grid-column: 1 / -1; }
  .add-category-form { grid-template-columns: 1fr; }
  .executive-header { align-items: flex-start; }
  .executive-commitment { min-width: 0; }
  .executive-filter { align-items: flex-start; flex-direction: column; }
  .filter-caption { text-align: left; }
  .executive-grid-top, .executive-grid-middle, .executive-grid-bottom { grid-template-columns: 1fr; }
  .evolution-card, .priority-card { grid-column: auto; }
}

@media (max-width: 620px) {
  .page-header { align-items: stretch; flex-direction: column; }
  .ticket-page-actions { justify-content: stretch; }
  .ticket-page-actions form, .ticket-page-actions .btn { width: 100%; }
  .ticket-filter-grid { grid-template-columns: 1fr; }
  .ticket-filter-grid > .form-group { grid-column: auto; }
  .ticket-filter-actions { grid-column: auto; }
  .ticket-filter-actions .btn { flex: 1; }
  .user-filter-grid, .company-filter-grid { grid-template-columns: 1fr; }
  .filter-search, .user-filter-actions, .company-filter-actions { grid-column: auto; }
  .department-add-form { grid-template-columns: 1fr; }
  .main-content { padding: 18px 12px; }
  .executive-header { flex-direction: column; }
  .executive-commitment { width: 100%; max-width: none; }
  .filter-period { display: grid; grid-template-columns: 1fr 1fr; width: 100%; }
  .executive-filter .form-group, .executive-filter .filter-company { min-width: 0; }
  .filter-company { grid-column: 1 / -1; }
  .executive-kpis { grid-template-columns: 1fr 1fr; }
  .executive-kpi { min-height: 92px; }
  .donut-layout { flex-direction: column; padding: 8px 0; }
  .chart-legend { width: 100%; display: grid; grid-template-columns: 1fr 1fr; }
  .bar-row { grid-template-columns: 86px minmax(60px, 1fr) 66px; }
}

/* Ajuda de e-mail: navegação única para Gmail e SMTP genérico. */
.help-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: -4px 0 20px;
  padding: 6px;
  border: 1px solid var(--c-border);
  border-radius: 12px;
  background: var(--c-surface);
}
.help-tabs a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 42px;
  padding: 9px 16px;
  border-radius: 8px;
  color: var(--c-text-muted);
  font-weight: 750;
  text-decoration: none;
}
.help-tabs a:hover { color: var(--c-primary); background: var(--c-surface-alt); }
.help-tabs a.active { color: #fff; background: var(--c-primary); }
.help-field-list { margin: 0; padding-left: 22px; color: var(--c-text); line-height: 1.65; }
.help-field-list li + li { margin-top: 8px; }

/* Identificação da empresa e destino do chamado. */
.ticket-company-banner {
  display: grid;
  grid-template-columns: auto auto 1fr;
  align-items: center;
  gap: 10px;
  margin-bottom: 16px;
  padding: 13px 16px;
  border: 1px solid var(--c-border);
  border-left: 4px solid var(--c-accent);
  border-radius: 10px;
  background: var(--c-surface);
  color: var(--c-text-muted);
}
.ticket-company-banner strong { color: var(--c-primary); }
.nav-support-systenova {
  /* ESPAÇO ENTRE OS DOIS BOTÕES DO MENU: ajuste este valor quando desejar. */
  margin-top: 8px;
  border: 1px solid color-mix(in srgb, var(--c-accent) 55%, transparent);
  color: #fff !important;
  background: color-mix(in srgb, var(--c-accent) 20%, transparent);
}
.nav-support-systenova:hover { background: color-mix(in srgb, var(--c-accent) 32%, transparent) !important; }

@media (max-width: 620px) {
  .help-tabs { display: grid; grid-template-columns: 1fr; }
  .ticket-company-banner { grid-template-columns: auto 1fr; }
  .ticket-company-banner strong { grid-column: 1 / -1; }
}

/* Configuração e ajuda do WhatsApp Cloud API */
.whatsapp-config-intro {
  display: flex; align-items: flex-start; gap: 12px; margin-bottom: 18px; padding: 14px 16px;
  border: 1px solid #cce4d4; border-radius: var(--radius-md); background: #f1faf4;
}
.whatsapp-config-intro > div {
  width: 38px; height: 38px; flex: 0 0 38px; display: grid; place-items: center;
  border-radius: 10px; background: #1f9d55; color: #fff;
}
.whatsapp-config-intro p { display: flex; flex-direction: column; gap: 4px; margin: 0; }
.whatsapp-config-intro strong { color: var(--c-text); }
.whatsapp-config-intro span { color: var(--c-text-muted); font-size: 12.5px; line-height: 1.5; }
.readonly-setting { display: grid; grid-template-columns: minmax(0,1fr) auto; gap: 8px; }
.readonly-setting input { background: var(--c-surface-alt); font-family: var(--font-mono); font-size: 12px; }
.whatsapp-config-actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.whatsapp-help-alert { border-color: #cce4d4; background: #f1faf4; }
.whatsapp-help-alert svg { color: #1f9d55; }
@media (max-width: 620px) {
  .readonly-setting { grid-template-columns: 1fr; }
  .readonly-setting .btn, .whatsapp-config-actions .btn { width: 100%; justify-content: center; }
}
/* Administração e diagnóstico da integração por e-mail */
.email-account-form-card{padding:0;overflow:hidden}
.email-card-heading,.email-list-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px 22px;border-bottom:1px solid var(--c-border)}
.email-card-heading .section-title,.email-list-heading .section-title{margin-bottom:2px}
.email-security-note{display:flex;align-items:center;gap:8px;margin:18px 22px 0;padding:10px 12px;border:1px solid #cbdef2;border-radius:var(--radius-md);background:var(--c-info-bg);color:var(--c-info);font-size:12px}
.email-account-form-card form{padding:0 22px 22px}
.email-form-section{margin:22px 0 0;padding:0 0 20px;border-bottom:1px solid var(--c-border)}
.email-form-section:last-of-type{border-bottom:0;padding-bottom:4px}
.email-form-section legend{width:100%;margin-bottom:14px;color:var(--c-primary-700)}
.email-form-grid{display:grid;gap:14px;align-items:start}
.email-form-grid .form-group{margin:0}
.email-form-grid input:not([type=hidden]):not([type=checkbox]):not([type=radio]):not([type=file]),
.email-form-grid select{
  width:100%;
  min-width:0;
  height:40px;
  padding:9px 12px;
  border:1px solid var(--c-border-strong);
  border-radius:var(--radius-md);
  font-size:13.5px;
  font-family:inherit;
  line-height:1.35;
  color:var(--c-text);
  background:var(--c-surface);
  transition:border-color .12s ease,box-shadow .12s ease;
}
.email-form-grid-primary{grid-template-columns:minmax(210px,.85fr) minmax(260px,1.15fr) minmax(220px,1fr)}
.email-form-grid-connection{grid-template-columns:minmax(220px,1.2fr) minmax(95px,.42fr) minmax(160px,.7fr) minmax(180px,.8fr)}
.email-form-grid-oauth{grid-template-columns:repeat(3,minmax(180px,1fr))}
.email-form-grid-processing{grid-template-columns:minmax(260px,1.4fr) minmax(210px,.6fr);max-width:840px}
.email-provider-block{padding:18px;margin:22px 0 0;border:1px solid var(--c-border);border-radius:var(--radius-md);background:var(--c-surface-alt)}
.email-provider-block.email-form-section{border-bottom:1px solid var(--c-border)}
.email-provider-block legend{width:auto;margin:0;padding:0 7px;color:var(--c-primary-700);background:var(--c-surface-alt)}
.email-provider-guidance{margin-top:14px;padding:11px 13px;border-left:3px solid var(--c-primary);border-radius:0 var(--radius-sm) var(--radius-sm) 0;background:var(--c-info-bg);color:var(--c-text-muted);font-size:12px;line-height:1.55}
.gmail-auth-block{margin-top:16px}
.email-provider-summary{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:14px}
.email-provider-summary>div{display:flex;flex-direction:column;gap:4px;padding:11px 13px;border:1px solid var(--c-border);border-radius:var(--radius-sm);background:var(--c-surface-alt)}
.email-provider-summary span{color:var(--c-text-muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}
.email-provider-summary strong{color:var(--c-text);font-size:13px}
.label-optional{font-weight:400;color:var(--c-text-faint)}
.email-form-actions{display:flex;gap:10px;align-items:center;margin-top:20px}
.email-list-heading{padding:17px 20px}
.email-accounts-card{margin-top:18px}
.email-accounts-list{display:grid;gap:14px;padding:16px;background:var(--c-surface-alt)}
.email-account-card{overflow:hidden;border:1px solid var(--c-border);border-radius:var(--radius-md);background:var(--c-surface);box-shadow:0 1px 2px rgba(15,23,42,.04);transition:border-color .15s ease,box-shadow .15s ease}
.email-account-card:hover{border-color:var(--c-border-strong);box-shadow:0 4px 12px rgba(15,23,42,.06)}
.email-account-card-header{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:18px 20px}
.email-account-identity{display:flex;align-items:center;gap:12px;min-width:0}
.email-account-identity>span:last-child{display:flex;flex-direction:column;min-width:0}
.email-account-identity strong{font-size:14px;font-weight:700;color:var(--c-primary-900)}
.email-account-identity small{margin-top:2px;color:var(--c-text-muted);font-size:12px;overflow-wrap:anywhere}
.email-account-icon{width:38px;height:38px;display:flex;align-items:center;justify-content:center;flex:0 0 38px;border-radius:10px;background:var(--c-info-bg);color:var(--c-primary)}
.email-account-badges{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.email-provider-pill{display:inline-flex;padding:4px 9px;border-radius:14px;background:#edf2f7;color:var(--c-primary-700);font-size:11.5px;font-weight:700;white-space:nowrap}
.email-account-details{display:grid;grid-template-columns:minmax(220px,1fr) minmax(260px,1fr);border-top:1px solid var(--c-border);border-bottom:1px solid var(--c-border);background:var(--c-surface-alt)}
.email-account-detail{display:flex;flex-direction:column;gap:7px;padding:14px 20px;min-width:0}
.email-account-detail+.email-account-detail{border-left:1px solid var(--c-border)}
.email-account-detail-label{color:var(--c-text-faint);font-size:10.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase}
.email-account-detail strong{color:var(--c-text);font-size:12.5px;font-weight:600}
.email-test-result{display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.email-test-date{color:var(--c-text-faint);font-size:11.5px;white-space:nowrap}
.email-account-actions{display:flex;align-items:center;justify-content:flex-end;gap:7px;flex-wrap:wrap;padding:12px 20px}
.email-account-actions form{margin:0}
.email-account-actions .btn{white-space:nowrap}
.email-accounts-empty{padding:36px 18px;border:1px dashed var(--c-border-strong);border-radius:var(--radius-md);background:var(--c-surface)}
.email-action-danger{color:var(--c-danger)}
.email-action-danger:hover{background:var(--c-danger-bg)}
.email-log-filter-grid{display:grid;grid-template-columns:2fr 1fr 1fr 1fr auto;gap:12px;align-items:end}
.email-log-filter-grid .form-group{margin:0}
.email-log-filter-grid .filter-actions{display:flex;gap:8px;padding-bottom:1px}
.email-log-table{min-width:1280px}
.email-log-table details{margin-top:6px}
.email-log-table summary{cursor:pointer;color:var(--c-primary);font-size:12px}
.log-detail{max-width:520px;margin:6px 0;padding:8px;border-radius:6px;background:#f1f5f9;white-space:normal;word-break:break-word;font-size:12px}
.log-status-processing{background:#dbeafe;color:#1d4ed8}
.log-status-success{background:#dcfce7;color:#166534}
.log-status-ignored{background:#e5e7eb;color:#374151}
.log-status-error{background:#fee2e2;color:#991b1b}
@media(max-width:1200px){
  .email-form-grid-primary{grid-template-columns:1fr 1fr}
  .email-form-grid-primary .form-group:last-child{grid-column:1/-1}
  .email-form-grid-connection,.email-form-grid-oauth{grid-template-columns:1fr 1fr}
}
@media(max-width:1000px){.email-log-filter-grid{grid-template-columns:1fr 1fr}.email-log-filter-grid .filter-actions{grid-column:1/-1}}
@media(max-width:640px){
  .email-card-heading,.email-list-heading{padding:16px;flex-direction:column}
  .email-security-note{margin:14px 16px 0}
  .email-account-form-card form{padding:0 16px 18px}
  .email-form-grid-primary,.email-form-grid-connection,.email-form-grid-oauth,.email-form-grid-processing{grid-template-columns:1fr}
  .email-provider-summary{grid-template-columns:1fr}
  .email-form-grid-primary .form-group:last-child{grid-column:auto}
  .email-form-actions{align-items:stretch;flex-direction:column}
  .email-form-actions .btn{width:100%}
  .email-accounts-list{padding:10px}
  .email-account-card-header{align-items:flex-start;padding:15px;flex-direction:column}
  .email-account-badges{justify-content:flex-start}
  .email-account-details{grid-template-columns:1fr}
  .email-account-detail{padding:13px 15px}
  .email-account-detail+.email-account-detail{border-left:0;border-top:1px solid var(--c-border)}
  .email-account-actions{align-items:stretch;justify-content:stretch;padding:12px 15px;flex-direction:column}
  .email-account-actions .btn,.email-account-actions form{width:100%}
  .email-log-filter-grid{grid-template-columns:1fr}
}

/* Sincronização e atualização da listagem de chamados */
.ticket-auto-sync{
  display:flex;align-items:center;gap:7px;margin:-8px 0 14px;padding:8px 11px;
  border:1px solid var(--c-border);border-radius:var(--radius-md);
  background:var(--c-surface-alt);color:var(--c-text-muted);font-size:11.5px
}
.ticket-auto-sync svg{flex:0 0 auto}
.ticket-auto-sync.has-new-ticket{
  border-color:#b7dfc5;background:var(--c-success-bg);color:var(--c-success)
}
.ticket-auto-sync.has-error{
  border-color:#f1c5c2;background:var(--c-danger-bg);color:var(--c-danger)
}

/* Imagens e anexos recebidos por e-mail */
.ticket-attachments{
  display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:10px;margin-top:10px
}
.ticket-attachment{
  min-width:0;display:grid;grid-template-columns:34px minmax(0,1fr);grid-template-rows:auto auto;
  gap:2px 9px;align-items:center;padding:9px;border:1px solid var(--c-border);
  border-radius:var(--radius-md);background:var(--c-surface-alt);color:var(--c-text);
  text-decoration:none;transition:border-color .15s ease,box-shadow .15s ease
}
.ticket-attachment:hover{border-color:var(--c-primary);box-shadow:0 2px 8px rgba(15,23,42,.08)}
.ticket-attachment.is-image{display:block;padding:7px}
.ticket-attachment img{
  display:block;width:100%;height:auto;max-height:320px;object-fit:contain;
  border-radius:calc(var(--radius-md) - 3px);background:#fff
}
.ticket-attachment-icon{grid-row:1/3;display:flex;align-items:center;justify-content:center;color:var(--c-primary)}
.ticket-attachment-icon svg{width:20px;height:20px}
.ticket-attachment-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:650}
.ticket-attachment-size{color:var(--c-text-faint);font-size:10.5px}
.ticket-attachment.is-image .ticket-attachment-name,.ticket-attachment.is-image .ticket-attachment-size{
  display:block;margin:6px 2px 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis
}
.ticket-attachment.is-image .ticket-attachment-size{margin-top:1px}
@media(max-width:620px){
  .ticket-auto-sync{margin-top:0}
  .ticket-attachments{grid-template-columns:1fr}
}
.ticket-workflow-form{display:flex;gap:16px;align-items:flex-end;flex-wrap:wrap}
.ticket-workflow-form .form-group{margin:0;min-width:280px;max-width:440px;flex:1}
.ticket-workflow-input{display:flex;align-items:center;gap:10px}
.ticket-workflow-input input{max-width:180px}
.ticket-workflow-input span{color:var(--c-text-muted);font-weight:600}

/* Anexos adicionados manualmente na resposta do chamado */
.interaction-attach-zone{
  min-height:58px;display:flex;align-items:center;gap:12px;margin:0 0 10px;padding:10px 12px;
  border:1px dashed var(--c-border);border-radius:var(--radius-md);background:var(--c-surface-alt);
  color:var(--c-text-muted);font-size:12px;transition:border-color .15s ease,background .15s ease
}
.interaction-attach-zone.is-dragover{
  border-color:var(--c-primary);background:rgba(37,99,235,.06)
}
.interaction-attach-previews{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:8px;margin-bottom:12px}
.interaction-attach-item{
  min-width:0;display:grid;grid-template-columns:38px minmax(0,1fr) 24px;gap:8px;align-items:center;
  padding:7px;border:1px solid var(--c-border);border-radius:var(--radius-md);background:var(--c-surface)
}
.interaction-attach-item img{
  width:38px;height:38px;display:block;object-fit:cover;border-radius:6px;background:#fff
}
.interaction-file-icon{
  width:38px;height:38px;display:flex;align-items:center;justify-content:center;border-radius:6px;
  background:var(--c-surface-alt);color:var(--c-primary);font-size:9px;font-weight:800
}
.interaction-file-details{min-width:0;display:flex;flex-direction:column;gap:2px}
.interaction-file-details strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11.5px}
.interaction-file-details small{color:var(--c-text-faint);font-size:10px}
.interaction-file-remove{
  width:24px;height:24px;border:0;border-radius:50%;background:transparent;color:var(--c-text-muted);
  cursor:pointer;font-size:19px;line-height:1
}
.interaction-file-remove:hover{background:var(--c-danger-bg);color:var(--c-danger)}
.interaction-submit-row{display:flex;align-items:flex-end;justify-content:space-between;gap:16px}
.interaction-options{min-width:0}

/* Relação persistente entre chamado pai e chamados filhos */
.ticket-relation-label{
  margin-bottom:7px;color:var(--c-text-faint);font-size:10.5px;font-weight:750;
  letter-spacing:.045em;text-transform:uppercase
}
.ticket-relation-label.has-separator{margin-top:16px;padding-top:15px;border-top:1px solid var(--c-border)}
.ticket-relation-item{
  min-width:0;display:flex;align-items:center;gap:9px;padding:10px;border:1px solid var(--c-border);
  border-radius:var(--radius-md);background:var(--c-surface-alt);color:var(--c-text);text-decoration:none
}
.ticket-relation-item:hover{border-color:var(--c-primary);box-shadow:0 2px 8px rgba(15,23,42,.07)}
.ticket-relation-item.is-parent{border-left:3px solid var(--c-primary)}
.ticket-relation-icon{display:flex;color:var(--c-primary)}
.ticket-relation-content{min-width:0;flex:1;display:flex;flex-direction:column;gap:2px}
.ticket-relation-content strong{font-size:11px;color:var(--c-primary)}
.ticket-relation-content span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}
.ticket-parent-history{margin-top:9px}
.ticket-children-list{display:flex;flex-direction:column;gap:7px}
@media(max-width:620px){
  .interaction-attach-zone{align-items:flex-start;flex-direction:column}
  .interaction-attach-previews{grid-template-columns:1fr}
  .interaction-submit-row{align-items:stretch;flex-direction:column}
  .interaction-submit-row .btn-primary{width:100%}
}

/* Ajuda de configuração do Gmail */
.gmail-help-header{align-items:center}
.gmail-help-alert{
  display:flex;align-items:flex-start;gap:13px;margin-bottom:20px;padding:16px 18px;
  border:1px solid var(--c-accent);border-left:5px solid var(--c-accent);
  border-radius:var(--radius-lg);background:var(--c-accent-100);color:var(--c-primary-900)
}
.gmail-help-alert svg{flex:0 0 auto;margin-top:2px;color:var(--c-accent-600)}
.gmail-help-alert div{display:flex;flex-direction:column;gap:4px}.gmail-help-alert span{line-height:1.5}
.gmail-help-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px;align-items:start}
.gmail-help-main{display:flex;flex-direction:column;gap:18px}
.gmail-help-section{padding:24px}.gmail-help-section h2,.gmail-help-summary h2{margin:0;color:var(--c-primary);font-size:18px}
.gmail-help-step-title{display:flex;align-items:center;gap:12px;margin-bottom:16px}
.gmail-help-step-title>span{
  display:grid;place-items:center;width:34px;height:34px;flex:0 0 34px;border-radius:50%;
  background:var(--c-primary);color:#fff;font-size:15px;font-weight:800
}
.gmail-help-section ol{margin:0;padding-left:22px;color:var(--c-text);line-height:1.65}
.gmail-help-section li+li{margin-top:7px}.gmail-help-section a,.gmail-help-summary a{color:var(--c-primary);font-weight:700}
.gmail-help-note{margin:16px 0 0;padding:12px 14px;border-radius:var(--radius-md);background:var(--c-surface-alt);color:var(--c-text-muted);line-height:1.5}
.gmail-help-figure{margin:20px 0 0;padding:10px;border:1px solid var(--c-border);border-radius:var(--radius-lg);background:#111}
.gmail-help-figure img{display:block;width:100%;height:auto;border-radius:8px}
.gmail-help-figure figcaption{padding:10px 6px 3px;color:#dbe7ef;font-size:12px;line-height:1.45}
.gmail-help-side{position:sticky;top:20px;display:flex;flex-direction:column;gap:16px}
.gmail-help-summary{padding:20px}.gmail-help-summary h2{margin-bottom:14px}
.gmail-help-summary dl{margin:0}.gmail-help-summary dl>div{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--c-border)}
.gmail-help-summary dl>div:last-child{border-bottom:0}.gmail-help-summary dt{color:var(--c-text-muted)}.gmail-help-summary dd{margin:0;text-align:right;font-weight:750}
.gmail-help-summary p{margin:0;color:var(--c-text-muted);font-size:12.5px;line-height:1.55}.gmail-help-summary p+p{margin-top:12px}
@media(max-width:900px){.gmail-help-layout{grid-template-columns:1fr}.gmail-help-side{position:static;display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:620px){.gmail-help-side{display:flex}.gmail-help-section{padding:18px}.gmail-help-header .btn{width:100%;justify-content:center}}

/* =====================================================================
   PADRÃO VISUAL GLOBAL — versão 25
   Unifica a apresentação de todas as telas autenticadas sem interferir
   nos componentes comerciais específicos da página pública.
   ===================================================================== */
.is-authenticated {
  --ui-card-radius: 14px;
  --ui-control-height: 42px;
  --ui-content-max: 1600px;
  background: #f2f5f8;
}

.is-authenticated .main-content {
  width: 100%;
  max-width: calc(var(--ui-content-max) + 56px);
  margin-inline: auto;
}

.is-authenticated .topbar {
  min-height: var(--topbar-h);
  height: auto;
  background: rgba(255,255,255,.96);
  box-shadow: 0 1px 0 rgba(8,28,51,.03);
}

.is-authenticated .topbar h1 {
  /* Valor resolvido por página em Configurações do Sistema > Cabeçalho. */
  font-size: var(--page-header-font-size, 18px);
  letter-spacing: -.01em;
}

/* =====================================================================
   CONFIGURAÇÃO DE CABEÇALHOS
   Grid responsivo da tela /settings/header. As colunas podem ser ajustadas
   aqui sem alterar o formulário ou a regra de fallback do PHP.
   ===================================================================== */
.header-settings-form { display: flex; flex-direction: column; gap: 20px; }
.header-settings-form .card { margin-bottom: 0; }
.header-settings-section-title {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: 18px; margin-bottom: 22px;
}
.header-settings-section-title .section-title { margin-bottom: 4px; }
.header-settings-section-title .form-hint { margin: 0; max-width: 820px; }
.header-default-grid { display: grid; grid-template-columns: minmax(0, 1fr) 210px; gap: 22px; align-items: start; }
.header-default-grid .form-group,
.header-page-row .form-group { margin-bottom: 0; min-width: 0; }
.header-field-help { display: flex; justify-content: space-between; gap: 12px; margin-top: 6px; color: var(--c-text-muted); font-size: 11.5px; }
.header-size-control { position: relative; }
.header-size-control input { width: 100%; padding-right: 42px; }
.header-size-control > span { position: absolute; right: 14px; top: 50%; transform: translateY(-50%); color: var(--c-text-muted); font-size: 12px; pointer-events: none; }
.header-status-badge,
.header-page-count {
  display: inline-flex; align-items: center; justify-content: center;
  min-height: 27px; padding: 5px 10px; border-radius: 999px;
  font-size: 11.5px; line-height: 1; font-weight: 750; white-space: nowrap;
}
.header-status-badge.is-default { color: #516170; background: #edf1f5; border: 1px solid #d9e1e8; }
.header-status-badge.is-custom { color: #17633b; background: #e7f6ed; border: 1px solid #bce5cb; }
.header-status-badge.is-original { color: #245a86; background: #eaf3fb; border: 1px solid #c7dced; }
.header-page-count { color: var(--c-primary-700); background: var(--c-accent-100); border: 1px solid #cfe0be; }
.header-pages-card { padding: 0 !important; overflow: hidden; }
.header-pages-card > .header-settings-section-title { padding: 24px 24px 0; }
.header-pages-column-labels,
.header-page-row {
  display: grid; grid-template-columns: minmax(190px, .8fr) minmax(300px, 1.6fr) 130px;
  gap: 16px; align-items: center;
}
.header-pages-column-labels { padding: 11px 24px; background: #f6f8fa; border-block: 1px solid var(--c-border); color: var(--c-text-muted); font-size: 11px; font-weight: 800; text-transform: uppercase; letter-spacing: .04em; }
.header-page-group { padding: 9px 24px; color: var(--c-primary-700); background: #fbfcfd; border-bottom: 1px solid var(--c-border); font-size: 11.5px; font-weight: 800; text-transform: uppercase; letter-spacing: .035em; }
.header-page-row { padding: 15px 24px; border-bottom: 1px solid var(--c-border); transition: background .15s ease; }
.header-page-row:last-child { border-bottom: 0; }
.header-page-row:hover { background: #fbfcfd; }
.header-page-name { min-width: 0; }
.header-page-name strong { display: block; color: var(--c-text); font-size: 13.5px; }
.header-page-name span { display: block; margin-top: 3px; color: var(--c-text-muted); font-size: 11.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.header-page-row input { width: 100%; }
.header-page-status { display: flex; align-items: center; }
.header-mobile-label { display: none; }
.header-save-bar {
  position: sticky; bottom: 12px; z-index: 5; display: flex; align-items: center;
  justify-content: space-between; gap: 20px; padding: 15px 18px;
  border: 1px solid #d6e0e8; border-radius: 13px; background: rgba(255,255,255,.96);
  box-shadow: 0 8px 28px rgba(8,28,51,.13); backdrop-filter: blur(8px);
}
.header-save-bar > div { display: flex; flex-direction: column; gap: 2px; }
.header-save-bar strong { color: var(--c-text); font-size: 13.5px; }
.header-save-bar span { color: var(--c-text-muted); font-size: 12px; }
.header-save-actions { display: flex; align-items: center; justify-content: flex-end; gap: 10px; flex-wrap: wrap; }

@media (max-width: 980px) {
  .header-pages-column-labels { display: none; }
  .header-page-group { padding-inline: 18px; }
  .header-page-row { grid-template-columns: minmax(160px, .75fr) minmax(240px, 1.25fr) 120px; padding-inline: 18px; }
}

@media (max-width: 720px) {
  .header-default-grid { grid-template-columns: 1fr; }
  .header-settings-section-title { flex-direction: column; gap: 10px; }
  .header-pages-card > .header-settings-section-title { padding-inline: 18px; }
  .header-page-row { grid-template-columns: 1fr; gap: 14px; padding: 18px; }
  .header-page-status { grid-column: auto; grid-row: auto; align-items: flex-start; flex-direction: column; gap: 7px; }
  .header-mobile-label { display: block; margin-bottom: 7px; color: var(--c-text-muted); font-size: 11.5px; font-weight: 750; }
  .header-page-name { padding-bottom: 4px; border-bottom: 1px dashed var(--c-border); }
  .header-save-bar { position: static; align-items: stretch; flex-direction: column; }
  .header-save-actions { align-items: stretch; flex-direction: column-reverse; }
  .header-save-bar .btn { width: 100%; }
}

/* Fornecedores e níveis de atendimento */
.table-subtext{display:block;margin-top:4px;color:var(--c-text-muted);font-size:11.5px}
.checkbox-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 16px;padding:12px;border:1px solid var(--c-border);border-radius:9px;background:#fbfcfd}
.supplier-history-card{display:flex;flex-direction:column;gap:12px}
.supplier-forward-summary{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:12px 14px;border:1px solid var(--c-border);border-radius:9px;background:#f8fafc}
.supplier-forward-summary strong,.supplier-forward-summary span{display:block}.supplier-forward-summary div>span{margin-top:4px;color:var(--c-text-muted);font-size:11.5px}
.supplier-message{padding:14px;border-left:4px solid var(--c-primary);background:#f8fafc;border-radius:6px}.supplier-message-inbound{border-left-color:var(--c-accent);background:#f3f9ef}.supplier-message-manual{border-left-color:#d79b22;background:#fffaf0}.supplier-message small{display:block;margin-top:8px;color:var(--c-text-muted)}
@media(max-width:700px){.checkbox-grid{grid-template-columns:1fr}.supplier-forward-summary{align-items:flex-start;flex-direction:column}}

/* Formulário de fornecedor */
.supplier-form-header { margin-bottom: 18px !important; }
.supplier-form-card {
  width: min(100%, 1120px);
  padding: 0 !important;
  overflow: hidden;
}
.supplier-form-section { padding: 24px 26px; }
.supplier-form-section + .supplier-form-section { border-top: 1px solid var(--c-border); }
.supplier-form-section-head {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 22px;
}
.supplier-form-section-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  flex: 0 0 38px;
  border-radius: 10px;
  color: var(--c-primary);
  background: var(--c-info-bg);
}
.supplier-form-section-icon svg { width: 18px; height: 18px; }
.supplier-form-section-head h2 { color: var(--c-primary-900); font-size: 15px; line-height: 1.3; }
.supplier-form-section-head p { margin: 3px 0 0; color: var(--c-text-muted); font-size: 12px; }
.supplier-form-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(230px, .75fr);
  gap: 18px;
}
.is-authenticated .supplier-form-grid .form-group { margin-bottom: 0; min-width: 0; }
.supplier-form-section > .form-group { margin-bottom: 20px; }
.required-mark { color: var(--c-danger); }
.optional-mark {
  display: inline-flex;
  margin-left: 5px;
  padding: 2px 7px;
  border-radius: 999px;
  color: var(--c-text-muted);
  background: #edf1f5;
  font-size: 9.5px;
  font-weight: 700;
  line-height: 1.35;
  text-transform: uppercase;
  vertical-align: 1px;
}
.supplier-category-grid { margin: 0; padding: 14px; gap: 10px 14px; }
.supplier-category-option {
  min-height: 38px;
  margin: 0;
  padding: 8px 10px;
  border: 1px solid transparent;
  border-radius: 8px;
  transition: border-color .12s ease, background .12s ease;
}
.supplier-category-option:hover { border-color: #d5e1eb; background: #fff; }
.supplier-category-option input { flex: 0 0 auto; }
.supplier-categories-fieldset { margin-bottom: 0; }
.supplier-categories-fieldset legend {
  margin-bottom: 9px;
  color: #273746;
  font-size: 12.5px;
  font-weight: 650;
  letter-spacing: 0;
  text-transform: none;
}
.supplier-categories-fieldset .form-hint { margin: 9px 2px 0; }
.supplier-form-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 18px 26px;
  border-top: 1px solid var(--c-border);
  background: #f8fafc;
}
.supplier-active-option { margin: 0; }
.supplier-active-option > span { display: grid; gap: 1px; }
.supplier-active-option strong { color: var(--c-text); font-size: 12.5px; }
.supplier-active-option small { color: var(--c-text-muted); font-size: 11px; font-weight: 400; }
.supplier-form-footer .form-actions { margin: 0; }

@media (max-width: 760px) {
  .supplier-form-section { padding: 21px 18px; }
  .supplier-form-grid { grid-template-columns: 1fr; }
  .supplier-form-footer { align-items: stretch; flex-direction: column; padding: 18px; }
  .supplier-form-footer .form-actions { display: grid; grid-template-columns: 1fr; }
  .supplier-form-footer .btn { width: 100%; }
}

/* =====================================================================
   FORNECEDORES — filtros, resultados, ordenação e paginação
   ===================================================================== */
.supplier-filter-card { padding: 18px; margin-bottom: 16px; background: #f8fafc; }
.supplier-filter-grid {
  display: grid;
  grid-template-columns: minmax(240px, 1.45fr) repeat(3, minmax(155px, 1fr));
  gap: 14px;
  align-items: start;
}
.supplier-filter-grid .form-group { margin: 0; min-width: 0; }
.supplier-filter-grid input, .supplier-filter-grid select { min-height: var(--ui-control-height, 40px); }
.input-with-icon { display: block; position: relative; }
.input-with-icon > svg { position: absolute; z-index: 1; left: 12px; top: 50%; transform: translateY(-50%); color: var(--c-text-faint); pointer-events: none; }
.input-with-icon > input { padding-left: 38px; }
.supplier-filter-footer { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-top: 16px; padding-top: 14px; border-top: 1px solid var(--c-border); }
.supplier-filter-actions { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.filter-chips { display: flex; gap: 7px; flex-wrap: wrap; }
.filter-chip { border: 1px solid #c9dced; background: #edf5fc; color: var(--c-primary-700); border-radius: 999px; padding: 5px 10px; font: inherit; font-size: 11.5px; font-weight: 600; cursor: pointer; }
.filter-chip:hover { background: #deedf9; }
.supplier-results-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin: 0 2px 10px; color: var(--c-text-muted); font-size: 12.5px; }
.supplier-results-head strong { color: var(--c-text); font-size: 13px; }
.supplier-table-card { margin-bottom: 14px; }
.supplier-table th:last-child, .supplier-table td:last-child { min-width: 150px; }
.pagination { display: flex; align-items: center; justify-content: flex-end; gap: 12px; color: var(--c-text-muted); font-size: 12.5px; }
.pagination .is-disabled { opacity: .5; pointer-events: none; }

/* =====================================================================
   NÍVEIS DE ATENDIMENTO — edição, hierarquia e arraste
   ===================================================================== */
.support-level-layout { display: grid; grid-template-columns: minmax(0, 1fr) 310px; gap: 20px; align-items: start; }
.support-level-layout > section,
.support-level-layout > aside { min-width: 0; }
.support-level-search { display: grid; grid-template-columns: minmax(220px, 1fr) auto; gap: 14px; align-items: end; padding: 18px 20px; margin-bottom: 16px; }
.support-level-search .form-group { margin: 0; }
.support-level-search .input-with-icon > svg { left: 14px; width: 17px; height: 17px; }
.support-level-search .input-with-icon > input { min-height: var(--ui-control-height, 40px); padding-left: 42px; }
.support-level-search-actions { display: flex; gap: 8px; align-items: center; }
.support-level-list-head { display: flex; align-items: center; justify-content: space-between; gap: 14px; margin: 0 2px 10px; }
.support-level-list-head > div { display: flex; flex-direction: column; gap: 2px; }
.support-level-list-head strong { font-size: 13px; color: var(--c-text); }
.support-level-list-head span { font-size: 11.5px; color: var(--c-text-faint); }
.support-level-list-head span.is-pending { color: var(--c-warning); font-weight: 700; }
.support-level-table { min-width: 940px; table-layout: fixed; }
.support-level-table .drag-column { width: 42px; padding-inline: 8px !important; text-align: center; }
.support-level-table th:nth-child(2) { width: 72px; }
.support-level-table th:nth-child(3) { width: 150px; }
.support-level-table th:nth-child(4) { width: 260px; }
.support-level-table th:nth-child(5) { width: 125px; }
.support-level-table th:nth-child(6) { width: 85px; }
.support-level-table th:nth-child(7) { width: 230px; }
.support-level-table input, .support-level-table textarea { width: 100%; min-width: 0; }
.support-level-table input[type=text] { min-height: 40px; }
.support-level-table textarea { min-height: 64px; resize: vertical; line-height: 1.4; }
.support-level-table tbody td { vertical-align: middle; }
.support-level-table tr[draggable=true] { transition: opacity .12s ease, background .12s ease; }
.support-level-table tr.is-dragging { opacity: .45; background: var(--c-info-bg); }
.drag-handle { width: 30px; height: 34px; display: inline-flex; align-items: center; justify-content: center; border: 0; background: transparent; color: var(--c-text-faint); cursor: grab; border-radius: 6px; }
.drag-handle:hover { color: var(--c-primary); background: var(--c-surface-alt); }
.drag-handle:active { cursor: grabbing; }
.drag-handle:disabled { opacity: .35; cursor: not-allowed; }
.order-badge { display: inline-flex; align-items: center; justify-content: center; min-width: 42px; padding: 5px 9px; border-radius: 999px; background: var(--c-info-bg); color: var(--c-primary-700); font-size: 12px; font-weight: 800; }
.level-user-link { display: inline-flex; align-items: baseline; gap: 4px; font-size: 12px; color: var(--c-primary); white-space: nowrap; }
.support-level-actions { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 7px; align-items: center; }
.support-level-actions form { margin: 0; }
.support-level-actions .support-level-delete-form { grid-column: 1 / -1; }
.support-level-actions .btn { width: 100%; min-width: 0; padding-inline: 9px; white-space: nowrap; }
.support-level-action-toggle { color: var(--c-warning); border-color: #e8c99f; background: #fffaf2; }
.support-level-action-toggle:hover { color: #8a4d05; border-color: #d6a966; background: var(--c-warning-bg); }
.support-level-action-delete { background: #fff; }
.btn-danger-outline { background: #fff; color: var(--c-danger); border-color: #e5b9b5; }
.btn-danger-outline:hover { background: var(--c-danger-bg); }
.support-level-create { position: sticky; top: 78px; padding: 22px; }
.support-level-intro { margin: -4px 0 18px; }
.help-tooltip { display: inline-flex; width: 18px; height: 18px; align-items: center; justify-content: center; border-radius: 50%; background: var(--c-info-bg); color: var(--c-primary); font-size: 11px; font-weight: 800; cursor: help; }

@media (max-width: 1180px) {
  .supplier-filter-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .support-level-layout { grid-template-columns: 1fr; }
  .support-level-create { position: static; }
  .support-level-table { min-width: 900px; }
  .user-filter-grid { grid-template-columns: minmax(210px, 1.4fr) repeat(5, minmax(130px, 1fr)) auto; }
}
@media (max-width: 760px) {
  .supplier-page-header { align-items: stretch; }
  .supplier-page-header .btn { width: 100%; }
  .supplier-filter-grid, .support-level-search { grid-template-columns: 1fr; }
  .supplier-filter-actions, .support-level-search-actions { width: 100%; }
  .supplier-filter-actions .btn, .support-level-search-actions .btn { flex: 1; }
  .supplier-results-head { align-items: flex-start; flex-direction: column; }
  .pagination { justify-content: space-between; }
}
@media (max-width: 520px) {
  .supplier-filter-grid { grid-template-columns: 1fr; }
  .supplier-filter-actions { display: grid; grid-template-columns: 1fr; }
  .supplier-filter-actions .btn { width: 100%; }
}

.is-authenticated .page-header,
.is-authenticated .ticket-head {
  min-height: 52px;
  align-items: center;
  margin-bottom: 20px;
}

.is-authenticated .page-title {
  font-size: 23px;
  line-height: 1.2;
}

.is-authenticated .page-subtitle {
  max-width: 820px;
  margin-top: 5px;
  line-height: 1.55;
}

.is-authenticated .card,
.is-authenticated .stat-card,
.is-authenticated .executive-card {
  border-color: #dce4ec;
  border-radius: var(--ui-card-radius);
  box-shadow: 0 3px 14px rgba(8,28,51,.055);
}

.is-authenticated .card {
  padding: 24px;
}

.is-authenticated .card.card-flush,
.is-authenticated .billing-sheet-card,
.is-authenticated .email-account-form-card,
.is-authenticated .email-accounts-card,
.is-authenticated .billing-history {
  padding: 0;
}

.is-authenticated .card + .card {
  margin-top: 20px;
}

.is-authenticated .section-title {
  margin-bottom: 16px;
  font-size: 15px;
  line-height: 1.3;
}

.is-authenticated .form-card {
  width: min(100%, 920px);
}

.is-authenticated .form-card-sm { max-width: 580px; }
.is-authenticated .form-card-md { max-width: 760px; }
.is-authenticated .form-card-lg { max-width: 920px; }

.is-authenticated .form-group {
  margin-bottom: 18px;
}

.is-authenticated .form-row {
  gap: 18px;
}

.is-authenticated label,
.is-authenticated .form-label {
  margin-bottom: 7px;
  color: #273746;
  font-size: 12.5px;
  font-weight: 650;
}

.is-authenticated input[type=text],
.is-authenticated input[type=email],
.is-authenticated input[type=password],
.is-authenticated input[type=search],
.is-authenticated input[type=tel],
.is-authenticated input[type=number],
.is-authenticated input[type=date],
.is-authenticated input[type=url],
.is-authenticated input[type=datetime-local],
.is-authenticated select {
  min-height: var(--ui-control-height);
  padding: 9px 12px;
  border-color: #cbd6e1;
  border-radius: 9px;
  background-color: #fff;
}

.is-authenticated textarea {
  min-height: 104px;
  padding: 11px 12px;
  border-color: #cbd6e1;
  border-radius: 9px;
  line-height: 1.5;
}

.is-authenticated input[type=file] {
  min-height: var(--ui-control-height);
  border-radius: 9px;
}

.is-authenticated input:focus,
.is-authenticated textarea:focus,
.is-authenticated select:focus {
  border-color: var(--c-primary);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--c-primary) 14%, transparent);
}

.is-authenticated .form-hint {
  margin-top: 6px;
  line-height: 1.45;
}

.is-authenticated .form-actions {
  min-height: var(--ui-control-height);
  margin-top: 22px;
  flex-wrap: wrap;
}

.is-authenticated .form-actions-end {
  padding-top: 18px;
  border-top: 1px solid var(--c-border);
}

.is-authenticated .btn {
  min-height: 40px;
  padding: 9px 17px;
  border-radius: 9px;
  font-weight: 650;
  box-shadow: none;
}

.is-authenticated .btn-sm {
  min-height: 32px;
  padding: 6px 11px;
}

.is-authenticated .btn-primary,
.is-authenticated .btn-accent {
  box-shadow: 0 2px 5px rgba(8,28,51,.10);
}

.is-authenticated .btn-danger {
  border-color: #e8c5c2;
  background: var(--c-danger-bg);
  color: var(--c-danger);
}

.is-authenticated .btn-danger:hover {
  border-color: var(--c-danger);
  background: var(--c-danger);
  color: #fff;
}

.is-authenticated .alert {
  min-height: 46px;
  padding: 13px 16px;
  border-radius: 10px;
  line-height: 1.45;
}

.is-authenticated .pill {
  min-height: 24px;
  padding-inline: 10px;
}

.is-authenticated .settings-tabs {
  gap: 6px;
  padding: 6px;
  border: 1px solid var(--c-border);
  border-radius: 11px;
  background: #fff;
}

.is-authenticated .settings-tabs a {
  margin: 0;
  padding: 9px 13px;
  border: 0;
  border-radius: 8px;
}

.is-authenticated .settings-tabs a:hover {
  background: var(--c-surface-alt);
}

.is-authenticated .settings-tabs a.active {
  background: var(--c-info-bg);
  color: var(--c-primary-700);
}

/* Todas as grades administrativas usam o mesmo padrão de planilha. */
.is-authenticated .table-wrap {
  width: 100%;
  border-radius: inherit;
}

.is-authenticated .table-wrap > table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}

.is-authenticated .table-wrap > table thead th {
  height: 44px;
  padding: 11px 15px;
  text-align: left;
  border-bottom: 1px solid #d7e0e8;
  background: #f5f8fa;
  color: #607487;
  font-size: 10.5px;
  font-weight: 750;
  letter-spacing: .045em;
  text-transform: uppercase;
  white-space: nowrap;
}

.is-authenticated .table-wrap > table tbody td {
  height: 50px;
  padding: 12px 15px;
  border-bottom: 1px solid #e4eaf0;
  vertical-align: middle;
}

.is-authenticated .table-wrap > table tbody tr:last-child td {
  border-bottom: 0;
}

.is-authenticated .table-wrap > table tbody tr:hover {
  background: #f7fafc;
}

.is-authenticated .card-flush > .table-wrap > table thead th,
.is-authenticated .card-flush > .table-wrap > table tbody td {
  padding-inline: 18px;
}

/* Filtros: mesma superfície, campos e alinhamento em todas as listagens. */
.is-authenticated .ticket-filter-card,
.is-authenticated .user-filter-card,
.is-authenticated .company-filter-card,
.is-authenticated .billing-sheet-card,
.is-authenticated .email-log-filter-grid {
  border-color: #dce4ec;
}

.is-authenticated .ticket-filter-card,
.is-authenticated .user-filter-card,
.is-authenticated .company-filter-card {
  padding: 18px;
  background: #f8fafc;
}

.is-authenticated .ticket-filter-grid,
.is-authenticated .user-filter-grid,
.is-authenticated .company-filter-grid,
.is-authenticated .billing-filters,
.is-authenticated .email-log-filter-grid {
  gap: 14px;
  align-items: end;
}

.is-authenticated .ticket-filter-grid .form-group,
.is-authenticated .user-filter-grid .form-group,
.is-authenticated .company-filter-grid .form-group,
.is-authenticated .billing-filters .form-group,
.is-authenticated .email-log-filter-grid .form-group {
  margin: 0;
}

.is-authenticated .ticket-filter-grid input,
.is-authenticated .ticket-filter-grid select,
.is-authenticated .email-form-grid input:not([type=hidden]):not([type=checkbox]):not([type=radio]):not([type=file]),
.is-authenticated .email-form-grid select {
  min-height: var(--ui-control-height);
  height: var(--ui-control-height);
}

.is-authenticated .ticket-filter-actions,
.is-authenticated .user-filter-actions,
.is-authenticated .company-filter-actions,
.is-authenticated .billing-filter-actions,
.is-authenticated .filter-actions {
  min-height: var(--ui-control-height);
  align-items: center;
}

.is-authenticated .stat-grid,
.is-authenticated .saas-metrics,
.is-authenticated .billing-summary {
  gap: 16px;
  margin-bottom: 20px;
}

.is-authenticated .stat-card,
.is-authenticated .saas-metric,
.is-authenticated .billing-summary > div {
  min-height: 112px;
  padding: 19px 20px;
}

.is-authenticated .two-col,
.is-authenticated .grid-main-side,
.is-authenticated .plan-admin-grid,
.is-authenticated .feature-admin-grid,
.is-authenticated .site-media-grid,
.is-authenticated .gmail-help-layout {
  gap: 20px;
}

.is-authenticated details.card > summary {
  list-style-position: inside;
}

/* Cadastro público: mesma escala de controles e boxes mais equilibrados. */
.is-public .signup-layout {
  gap: 42px;
}

.is-public .signup-form-card {
  padding: 32px;
  border-radius: 18px;
}

.is-public .signup-plan-card,
.is-public .feature-card,
.is-public .plan-card,
.is-public .public-product-card {
  border-radius: 16px;
}

.is-public .signup-form-card input,
.is-public .signup-form-card select {
  min-height: 46px;
  border-radius: 9px;
}

.is-public .signup-form-card .form-row {
  align-items: start;
}

/* O e-mail ocupa toda a largura; senha e confirmação ficam lado a lado. */
.is-public .signup-form-card .signup-email-row {
  grid-template-columns: 1fr;
}

.is-public .signup-form-card .btn-block {
  min-height: 48px;
}

@media (max-width: 960px) {
  .is-authenticated .main-content { max-width: none; }
  .is-authenticated .card { padding: 20px; }
  .is-authenticated .card.card-flush,
  .is-authenticated .billing-sheet-card,
  .is-authenticated .email-account-form-card,
  .is-authenticated .email-accounts-card,
  .is-authenticated .billing-history { padding: 0; }
}

@media (max-width: 620px) {
  .is-authenticated .topbar { padding-inline: 16px; }
  .is-authenticated .main-content { padding: 18px 12px; }
  .is-authenticated .page-title { font-size: 20px; }
  .is-authenticated .card { padding: 18px 16px; border-radius: 12px; }
  .is-authenticated .card.card-flush,
  .is-authenticated .billing-sheet-card,
  .is-authenticated .email-account-form-card,
  .is-authenticated .email-accounts-card,
  .is-authenticated .billing-history { padding: 0; }
  .is-authenticated .form-actions-end { align-items: stretch; flex-direction: column; }
  .is-authenticated .form-actions-end .btn { width: 100%; }
  .is-authenticated .settings-tabs { display: grid; grid-template-columns: 1fr 1fr; }
  .is-public .signup-form-card { padding: 22px 18px; }
}

/* Catálogo de categorias e subcategorias: fluxo único e consistente. */
.ticket-catalog-card { padding: 0 !important; overflow: hidden; }
.catalog-heading {
  display: flex; align-items: flex-start; justify-content: space-between; gap: 20px;
  padding: 22px 24px; border-bottom: 1px solid var(--c-border);
}
.catalog-heading .section-title { margin-bottom: 5px; }
.catalog-heading .page-subtitle { margin: 0; }
.catalog-counts { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.catalog-counts span {
  display: inline-flex; align-items: baseline; gap: 4px; padding: 7px 10px;
  border: 1px solid var(--c-border); border-radius: 999px; background: var(--c-surface-soft);
  color: var(--c-text-muted); font-size: 12px; white-space: nowrap;
}
.catalog-counts strong { color: var(--c-text); }
.catalog-create { margin: 18px 24px; border: 1px solid var(--c-border); border-radius: 12px; background: var(--c-surface-soft); }
.catalog-create > summary {
  display: flex; align-items: center; gap: 8px; padding: 13px 15px; cursor: pointer;
  color: var(--c-primary); font-weight: 700; list-style: none;
}
.catalog-create > summary::-webkit-details-marker { display: none; }
.catalog-create-form {
  display: grid; grid-template-columns: minmax(180px, .8fr) minmax(220px, 1.2fr) minmax(200px, 1fr) minmax(190px, .8fr) auto;
  gap: 12px; align-items: start; padding: 0 15px 15px;
}
.catalog-create-form .form-group { margin: 0; }
.catalog-create-form .btn { align-self: end; min-height: 42px; }
.catalog-list { border-top: 1px solid var(--c-border); }
.catalog-category { padding: 20px 24px; border-bottom: 1px solid var(--c-border); }
.catalog-category:last-child { border-bottom: 0; }
.catalog-category.is-inactive { background: var(--c-surface-soft); }
.catalog-category-header { display: flex; align-items: center; gap: 14px; justify-content: space-between; }
.catalog-category-form { display: flex; align-items: center; gap: 9px; flex: 1; min-width: 0; }
.catalog-category-fields { display: grid; grid-template-columns: minmax(170px, .7fr) minmax(240px, 1.3fr); gap: 9px; flex: 1; }
.catalog-category-fields input:first-child { font-weight: 700; color: var(--c-primary); }
.catalog-actions { display: flex; align-items: center; justify-content: flex-end; gap: 5px; flex-wrap: wrap; }
.catalog-actions form { margin: 0; }
.catalog-actions .btn-ghost { min-height: 34px; padding-inline: 8px; }
.text-danger { color: var(--c-danger, #c62828) !important; }
.catalog-notice {
  margin: 12px 0 0; padding: 9px 11px; border-radius: 8px; background: #eef4f8;
  color: var(--c-text-muted); font-size: 12px;
}
.catalog-notice.warning { background: #fff7e6; color: #805500; }
.catalog-subcategories { margin-top: 13px; border: 1px solid var(--c-border); border-radius: 10px; overflow: hidden; }
.catalog-subcategory-labels,
.catalog-subcategory-row {
  display: grid; grid-template-columns: minmax(430px, 1fr) minmax(240px, .55fr); gap: 12px; align-items: center;
}
.catalog-subcategory-labels {
  grid-template-columns: minmax(210px, 1fr) minmax(200px, .8fr) minmax(240px, .55fr);
  padding: 9px 12px; background: var(--c-surface-soft); color: var(--c-text-faint);
  font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .03em;
}
.catalog-subcategory-row { padding: 9px 12px; border-top: 1px solid var(--c-border); }
.catalog-subcategory-row.is-inactive { background: var(--c-surface-soft); }
.catalog-subcategory-form { display: grid; grid-template-columns: minmax(210px, 1fr) minmax(200px, .8fr) auto; gap: 9px; align-items: center; }
.catalog-subcategory-name { display: flex; align-items: center; gap: 7px; min-width: 0; }
.catalog-subcategory-name svg { flex: 0 0 auto; color: var(--c-text-faint); }
.catalog-subcategory-name input { width: 100%; }
.catalog-add-subcategory {
  display: grid; grid-template-columns: minmax(220px, 1fr) minmax(220px, .65fr) auto;
  gap: 9px; align-items: center; margin-top: 10px; padding-left: 12px; border-left: 3px solid var(--c-accent);
}
.catalog-empty { padding: 18px; text-align: center; color: var(--c-text-faint); background: var(--c-surface-soft); }

@media (max-width: 1180px) {
  .catalog-create-form { grid-template-columns: 1fr 1fr; }
  .catalog-create-form .btn { width: max-content; }
  .catalog-category-header { align-items: flex-start; flex-direction: column; }
  .catalog-actions { justify-content: flex-start; }
  .catalog-subcategory-labels { display: none; }
  .catalog-subcategory-row { grid-template-columns: 1fr; }
  .catalog-subcategory-row:first-of-type { border-top: 0; }
  .catalog-subcategory-row .catalog-actions { padding-left: 0; }
}

@media (max-width: 720px) {
  .catalog-heading { flex-direction: column; padding: 18px 16px; }
  .catalog-create { margin: 14px 16px; }
  .catalog-create-form,
  .catalog-category-fields,
  .catalog-subcategory-form,
  .catalog-add-subcategory { grid-template-columns: 1fr; }
  .catalog-category { padding: 18px 16px; }
  .catalog-category-form { align-items: stretch; flex-direction: column; width: 100%; }
  .catalog-category-form .btn,
  .catalog-create-form .btn,
  .catalog-add-subcategory .btn { width: 100%; }
}